Job Title :  Takeout Manager

Reports To:   Executive Chef, Director of operations.  

Direct Reports:  All line cooks & counter staff.

Leader needed for new concept in Nashville - a slice shop, from Roberta’s. 

We are  looking for a dynamic individual who is able to seamlessly move between front and back of house operations in a blended concept environment, where customer service is paramount, while not sacrificing quality of product served, and maintaining ownership over the physical space. Vibe curation is also a must. 

QUALIFICATIONS:

• Thrives while guiding multiple tasks simultaneously

• Strong leadership skills and a natural team builder

• Ability to work in all areas of the restaurant, FOH and BOH

• Demonstrates innate sense of hospitality

• Robust adult beverage management experience

• Professional and productive communication skills

• Food Handlers Certificate that meets local requirements

• Loves coaching and mentoring their team

DUTIES & RESPONSIBILITIES INCLUDE

• Ensure that all guests receive warm and welcoming hospitality and that the Roberta’s team is exceeding expectations at all times.

• Scheduling both FOH and BOH staff for takeout area within the Arcade

• Co-ordination with delivery platforms to ensure menu is always correctly displayed - prices, 86’d items, accurate timelines for delivery.

• Understand costing, pricing, and sales goals for the restaurant & take-out business

• Serving as a mentor for newer members of staff and encouraging them to grow within the company.

• Maintaining Roberta’s standards of cleanliness and quality throughout the restaurant.

• Occasionally participating in offsite events particular to the takeout concept. 

• Keeping labour costs for the restaurant below 22%.

• Closing out Toast POS & accurately report the data to Leadership via EOD emails

• Handle dough, mozzarella and all mise en place production.