This range is provided by UHNWI. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Base pay range

$180,000.00/yr - $220,000.00/yrAn

UHNWI

is looking for a

Director of Operations

to be based in

LA county

looking after their properties in

Westlake

and

Malibu.

The role requires in depth knowledge of high-level

renovation/construction

as well as

day to day operations , setting and maintaining

exceptional service standards , and

attention to detail

in all aspects of property, staff management and

household care , ensuring

seamless daily management.

The Director of Operations will

work

closely

with the Estate Manager

to address

operational needs , oversee renovations, and provide

proactive and hands-on support

when required to create a well-coordinated environment.Ideal Candidates will have/be:Proactive, detailed, and service-oriented, taking ownership of tasksBe able to work autonomously whilst also being comfortable with feedbackThick skin and emotionally robustA skilled problem solver, with the ability to anticipate issues and implement effective solutions.Exceptional emotional intelligence and ability to adapt communication stylesAbility to read a room and respond appropriately to the Family’s and guests’ needs.A background in hospitality is preferred so they have that service mindset.Job Title:

Director of OperationsReporting to:

The COO of the Family Office teamLocation:

Westlake, CATravel:

None currently requiredHours:

Monday – Friday, typically a 45-hr weekBenefits:

Full medical benefits, 15 days PTO, 5 Sick Days and 5 Federal HolidaysThe Staff:

1 CFO, 1 Estate Manager and housekeepers.Key Responsibilities:Property OperationsOversee and streamline household operational systems and procedures to maintain consistency across properties.Maintain a clean, organized, and impeccably well-kept property that is always guest ready.Coordinate seasonal preparations (e.g., HVAC maintenance, and pool cleaning) and ensure all property systems are functioning optimally.Conduct regular property inspections to identify maintenance needs and proactively address any issues.Coordinate schedules and logistics for property visits, vendor appointments, and Family transitions between properties.Serve as the Principal’s go-to for operational and property-related matters.Source and maintain excellent relationships with essential suppliers to support ongoing property needs.Act as a liaison between the Family and vendors, contractors, and service providers to ensure clear and effective communication.Maintain detailed records for all ongoing projects, including renovations, vendor agreements, and household needs.Staff ManagementEnsure household staff adheres to the highest standards of service and professionalism conducting regular performance evaluations and provide ongoing training.Address any staffing issues or conflicts promptly to ensure a harmonious and efficient team.Budget & ExpensesManage expenses, ensure alignment with established budgets, and handle administrative duties such as organizing and maintaining property-related documents.RequirementsFluent in English with excellent written and verbal communication skills.Valid U.S. driver’s license and work authorization.Minimum 5 years of relevant experience in construction or real estate, with excellent references.Willingness to undergo background checks and sign a non-disclosure agreement.Based in or near the Valley for regular on-site presence.Seniority level

DirectorEmployment type

Full-timeJob function

Management and Project ManagementIndustries

Trusts and EstatesFeatured Benefits

Medical insurance

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