Events and Execution Team Member at California's Great America summary:
The Events & Execution Team Member is responsible for overseeing the flawless execution of Group Sales and Sponsorship events, ensuring all client expectations are met. This role involves coordinating communication between clients, sales staff, and park stakeholders while also supporting brand marketing initiatives and in-park sponsorship activations. Essential skills include strong communication, problem-solving, and proficiency in Microsoft Office and Salesforce CRM.
Overview:
The Events & Execution Team Member is responsible for execution details for all Group Sales and/or Sponsorship events. This position is expected to ensure that event execution is flawless, enabling sales and sponsorship divisions to deliver established revenue goals. This key stakeholder will act as a liaison between clients, sales staff, and park stakeholders to create an unparalleled experience that delivers excellent customer service, client loyalty and referrals. This position will also support brand marketing and sponsorship teams with all in-park sponsorship activations and/or needed workflows.
Earn $21.00-$25.00/hr
Responsibilities:
· Partners with Events and Execution area manager to support all client, sales team, and park team communication and coordination for Group Sales events. Facilitates the necessary collaboration to ensure arrangements and planning details are carried out to exceed client expectations.
· Effectively manages day-of event execution for all group events, supervising support teams and serving as lead decision-maker to resolve client issues and requests.
· Works closely with sales support staff to ensure all details regarding event order accuracy, catering space, billing, and applicable events execution data entry aspects are all completed and/or updated in a timely fashion.
· Support the execution of in-park sponsorships, as needed, to ensure alignment with national and regional agreements.
· Will exhibit and adhere to clear and reliable communication standards, serving as the communication hub between clients, vendors, and all internal stakeholders requisite to delivering an exceptional experience.
· As requested, may travel between parks to assist with like-events or activities.
Qualifications:
· Proficiency in standard Microsoft Office Suite, and familiarity with Windows.
· Experience working in Salesforce CRM, and other related programs.
· Strong work ethic, problem solving, time management, attention to detail.
· Excellent communication skills including proper grammar for written and verbal communications.
· Background or experience communicating with customers via phone and email.
· Friendly, outgoing personality
Keywords:
event planning, group sales, sponsorships, customer service, communication, team coordination, event execution, problem solving, client relations, marketing support