Salary: $11.00 Hourly
Location : 1327 S Baxter Ave, Tyler
Job Type: Part-Time Regular
Job Number: 00435
Department: AVP for Academic & Workforce Affairs
Opening Date: 01/01/2025
Number of Months: 12
Tyler Junior College gives equal consideration to all applicants for admission, employment and participation in its programs and activities without regard to race, color, religion, national origin, gender, gender identity, gender expression, sexual orientation, age, marital status, disability, veteran status or limited English proficiency (LEP).
Description
*Due to the nature of duties, students are ineligible for applying to this role.
Reporting to the Director of Academic Support Services, the Exam Proctor will assist in providing professional, consistent and secure testing services to TJC students. In order to provide an efficient and courteous work environment, the Exam Proctor must be able to work and interact well with students, staff and faculty. This position will have a set schedule but will change during peak exam times such as final exams. Flexibility will be needed on occasion. The Center for Academic Exams is open on Saturday in addition to Monday-Friday.
Essential Functions and Duties
Primary Responsibilities

• Enforce testing policies and procedures firmly but courteously.
• Monitor student's testing sessions.
• Returning completed academic tests to instructors.
• Maintain the cleanliness of the testing rooms.
• Perform other related duties as required.

Competencies
Knowledge, Skills, and Abilities

• Knowledge of customer service principles
• Demonstrate excellent interpersonal skills
• Excellent customer service skills.
• Effective communication skills with diverse populations
• Must be detail oriented and possess good organizational skills
• Ability to maintain confidentiality in all student/test candidate matters.
• Able to stay calm in all instances.
• Ability to work in a busy environment and manage multiple tasks simultaneously
• Ability to be a team player
• Dependable and accountable within areas of responsibilities
• Ability to work a flexible schedule

General Expectations

• May have contact - in person, by email, or by phone - with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.
• Perform other duties as assigned.

Qualifications
Required

• High school diploma or GED

Preferred

• Associates degree or higher
• Experience working in a community college or university environment
• Proctor experience
• Ability to troubleshoot technology issues

Supplemental Information
Physical Requirements and/or Working Conditions

• High volume, variable work demands and deadlines impose strain on routine basis or considerable stress intermittently, or regular direct contact with distressed individuals within the work environment and/or exposure to demands and pressures from persons other than immediate supervisor.

Effort & Exertion

• Must be able to lift at least 25lbs and stand for up to an hour or more as needed.
• Must be able to easily navigate testing areas to administer exams and serve test takers.
• Moderate: moderate physical exertion required by intermittent periods of frequent walking or standing.

Work Schedule

• Primary shifts on evenings and weekends. Flexible on Friday shifts.

GENERAL EXPECTATIONS

• May have contact - in person, by email, or by phone - with staff, students, and the general public.
• Must exhibit a sensitivity to and an understanding of the diverse academic, socio-economic, cultural, and ethnic backgrounds of staff and students and to staff and students with disabilities.

*The position description is not inclusive of all responsibilities and expectations and may be amended with or without prior notice.
NOTE: With or without reasonable accommodation, the individual in this position must possess the competencies and must be able to perform the essential functions and duties of the job as described above - including essential tasks requiring specific physical demands.
RETIREMENT
Part-Time Retirement
Part-time employees are required to participate in the part-time retirement fund. The retirement fund is invested in a group fixed annuity contract with Ohio National Life Insurance Company. The plan will provide you and your beneficiary with fully vested cash settlement or income benefits after termination of employment for any reason.
OTHER BENEFITS
TJC Event Attendance
Free admission to regular season College sporting events for employees and immediate family.
Free admission for two to most cultural arts events on campus.
Library Use
Employees may utilize the Vaughn Library and Learning Resource Center.
Fitness Facility Use
Employee and immediate family use of the Apache Recreation Center - an indoor weight and exercise center, 18-hole disc golf course, covered basketball course, and outdoor ping-pong table and cornhole. The cost is $5 per ID.
Disclaimer: These benefits are subject to change without notice. The College reserves the right to change, modify and/or terminate any program with or without reason or notice. This is intended for informational purposes only and does not constitute any agreement on the part to Tyler Junior College to provide employment to or benefits for the prospective employee.