Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families.

Embrace a fulfilling career at USAA, where our core values – honesty, integrity, loyalty and service – define how we treat each other and our members. As a dedicated Business Advisor Senior, you will advise partners by providing business planning guidance to include research, development, planning and implementation of procedures and processes to increase business viability and ensure compliance and/or product competitiveness and profitable growth. Develops and implements solutions to influence business decisions for relevant CoSA or line(s) of business. Develops best in practice solutions to complex business challenges. Identifies opportunities to change, enhance, or streamline existing business projects and initiatives. Identifies regulatory and/or operational gaps within the experience to mitigate key risks associated with financial, reputational or member harm.

This position can work remotely in the continental U.S. with occasional business travel.

Relocation assistance is

not

available for this position.

Identify compliance and/or profit growth opportunities and provides guidance on procedure and operational improvements to influence business optimization. Lead teams and own project management action plans, business rules analysis and development, product development and service delivery. Collaborate with enterprise partners to facilitate the development of business rules, requirements and artifacts for business projects and initiatives, and responsible for required documentation of business decisions. Responsible for monitoring risks within the internal control environment and advising on and recommending risk mitigation actions by collaborating with Compliance, Legal, Operational Risk Management, and Business Experience Owners. Coordinate training, communications and related activities for new processes, product updates etc. May conduct root cause diagnostics of key processes, controls, regulatory requirements to identify and document these issues Monitor, develop and communicate audit testing, control testing and examination requests. Assist with development and management of operational reporting and provides trend analyses and solutions. Ensures risks associated with business activities are identified, measured, and controlled in accordance with risk and compliance policies and procedures.

Bachelor’s degree: Minimum 6 years' project management, process consulting, or business optimization planning experience within the financial services industry. Deep domain knowledge of relevant industry technology applications, such as Salesforce, SharePoint, Portal, CRM, CBS, Fiserve, KDIM, Fidelity, Metric Stream or other industry related applications. Experience developing solutions and recommendations that will increase efficiency and improve business decisions, including leading performance and profitability, in adherence to guidelines. Knowledgeable in the applications of Agile process and procedures. Knowledge and application of risk management frameworks and regulatory requirements for applicable LOB. Experience in developing communications and delivering key information to partners and all levels of management to influence decisions centered around business optimization. Advanced knowledge of Microsoft Office.

Significant experience independently working with cross-functional teams with minimal oversight needed from direct leader to aim for timely, high-quality results. Deep domain experience in banking operations and regulatory components Compensation:

USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors.

Benefits:

At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.