Join Our Team as an IT Support Specialist!

Are you passionate about technology and helping people? Were looking for someone like you to become part of our team! As an IT Support Specialist, you'll be the go-to person for solving tech issues and providing excellent support to our customers.

What You'll Be Doing:

• Troubleshoot & Resolve Issues : Help our customers by diagnosing and fixing hardware and software problems on personal and professional devices.
• Protect & Clean Devices : Get rid of viruses, malware, and other cybersecurity threats to keep devices running safely and smoothly.
• Device Setup & Support : Assist with setting up and configuring new computers, laptops, printers, and multi-functional devices.
• Email & OS Assistance : Provide guidance on email setups, troubleshooting, and operating system support.
• Networking Help : Offer solutions for router setups, Wi-Fi optimization, and connectivity issues.
• Security Systems : Install and troubleshoot security camera systems to ensure peace of mind for our customers.
• Recommendations : Share your expertise by recommending hardware and software improvements or upgrades that help customers get the most out of their technology.
• Stay Organized : Keep accurate service records and communicate with customers about timelines, solutions, and any issues that arise.

What Were Looking For:

• Tech Savvy : A strong understanding of hardware, software, operating systems, and networking is key.
• Problem-Solving Pro : You can quickly diagnose and resolve issues on Windows platforms with attention to detail.
• Great Communicator : You enjoy working directly with customers and have excellent interpersonal skills.
• Time Management : You know how to prioritize tasks and manage your time efficiently to get the job done right.
• Ready for On-Site Support : A valid drivers license is needed for occasional on-site visits to provide hands-on assistance.

If you love solving problems, thrive in a fast-paced environment, and enjoy making a positive impact, wed love to hear from you! Join us and be part of a team that makes technology work for everyone.

Apply Today:

• expresspros.com/stjosephmo or download the ExpressJobs app
• 816-273-0038
• 2620 North Belt Highway Saint Joseph, MO 64506

#stjosephmo