Mount Laurel, New Jersey, United States of America

Hours: 40

Salary: $110,760 - $178,880 USD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD.

Line of Business: Product Management

Job Description:

The digital Product Management team at TD provides business led journey, architecture, and roadmap leadership as it relates to our Digital Payments and Transfers value streams supporting our customers and colleagues. This leader has experience managing consumer and/or commercial payment solutions across digital platforms – including services like Bill Pay, Mobile Remote Deposit Capture, and/or Money Movement (P2P transfers, Zelle). Strong understanding of digital payments ecosystems, be able to drive product innovation and collaborate with cross-functional teams to deliver customer-centric payment products.

The Senior Product Group Manager oversees, leads and provides strategic direction to a team of product management professionals in developing and implementing the Bank's products, services, programs and projects including features, benefits and characteristics that meet customer needs. The Senior Product Group Manager is responsible for formulating strategy, policy and overall direction of the identified product or suite of products portfolio.

Depth & Scope:

1. Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling disciplinary actions, as required.
2. Oversees and leads a highly complex and diverse product function for an area of significant complexity or scope while growing talent, developing skills and capabilities to achieve career goals, support project/initiative success and achieve business results.
3. Generally accountable for a significant product management area that typically has enterprise wide impact or accountability.
4. Enterprise or functional expert, requiring broad managerial and deep specialized knowledge at the enterprise, business, regulatory and industry levels.
5. Leads and manages teams handling mass or niche products/segment suites, with moderate to high levels of size/complexity of the product groups/segments.
6. Provides coaching, mentorship and guidance to practitioners, business, executives within area of expertise.
7. Manages and oversees the overall discipline and strategy for the respective areas while aligning to the enterprise best practices.
8. Strategic partner to leadership team on the management of the portfolio and financials, with deep industry, external/internal, enterprise knowledge, recognizing and anticipating emerging trends.
9. Identifies operational efficiencies and opportunities with other business management/enterprise areas.
10. Facilitates key strategic discussions and provides thought leadership to executive audience.
11. Sets overall team direction and collaborates with others to execute on common goals.
12. Focus on longer-range planning for functional area.
13. Oversees product teams and ensures the simple and efficient delivery of products and services to the customer.
14. Provides vision, leadership and strategic guidance in developing and implementing Bank's products, services and programs.
15. Develops and implements products/policies and procedures in such a way that it enhances the end to end customer experience while achieving business objectives.
16. Develops and manages the product development calendar for the team and oversees the successful and seamless execution of deliverables.
17. Builds and maintains effective relationships with sales distribution, key internal stakeholders and/or external partners.
18. Leads business plans leveraging Acquisition and Segments teams to increase new account growth and track P&L impact.
19. Liaises with partners to understand industry and customer trends; Analyzes challenges and identifies areas of opportunity through customer research.
20. Manages the product development budget of the team; Determines the optimal allocation of overall budget to ensure objectives can be achieved or exceeded.
21. Manages the identification of competitive offerings in the market and their strengths and weaknesses.
22. Determines the methodology to quantify market analysis to assess product performance.
23. Oversees the creation of product roadmaps to illustrate the vision for the product.
24. Partners with marketing and various channels to develop programs to move buyers through the buying process.
25. Directs market research projects and recommends methods for growing existing markets and developing opportunities for customer products and services.
26. Establishes an annual business and expense plan for the product/segment, monitors results to plan.
27. Implements and monitors product/segment performance against objectives.
28. Delivers financial results for the product/product suite via operation of all available levers.
29. Works closely with key business leaders to develop business plan, ensuring the optimal use of resources.
30. Conducts ongoing industry and competitive analysis to obtain market insights.
31. Executes on the annual business plan to deliver results aligned with business strategies.
32. Develops and implements products to drive profitable product growth and increased market share.
33. Refines product management strategies through detailed analysis of the P&L and ongoing competitive research.
34. Participates and collaborates on initiatives with internal and external service providers.
35. Ensures effective product policies and processes are established to support business processes align with risk appetite.
36. Reviews and approves business and expense plans and tracks success and effectiveness of product development delivery.
37. Ensures all products are in compliance and meet all regulatory requirements.

Education & Experience:

1. Undergraduate degree or product management certificate and/or 10+ years relevant experience.
2. Previous Product experience required.
3. Experience in leading strategy strongly recommended.
4. Advanced knowledge of and ability to conduct product research, product analysis and development.
5. Knowledge of current and emerging competitor and market trends.
6. Advanced ability to lead, plan, implement and evaluate program/project activities.
7. Ability to contribute to strategic direction of the product management function.
8. Ability to forecast initiatives and demand in order to develop annual strategic product plan.
9. Skill in mentoring, coaching and performance management.
10. Ability to communicate effectively in both oral and written form.
11. Ability to work collaboratively and build relationships across teams and functions.
12. Ability to work successfully as a member of a team and independently.
13. Ability to exercise sound judgement in making decisions.
14. Ability to analyze, organize and prioritize work while meeting multiple deadlines.
15. Skill in preparing and managing budgets, P&L and resource allocation.
16. Knowledge of and/or skill in using analytical software tools.
17. Skill in using computer applications including MS Office.
18. Ability to handle confidential information with discretion.

Employee/Team Accountabilities:

1. Responsible for management of the overall team providing both leadership and guidance.
2. Sets targets and objectives for the team, and delivers results.
3. Grows team expertise to align with business/enterprise demand and direction.
4. Leads a high performing team; Provides on-going feedback and performance reviews.
5. Leads the process of setting performance objectives for the team.
6. Manages employees in compliance with all human resources policies.
7. Shares knowledge, information, skills, and subject matter expertise among the team.
8. Supports an environment where team freely escalates business challenges.
9. Recruits for all hires to ensure a highly diverse, qualified workforce.
10. Establishes and fosters a cohesive team.
11. Acts as a brand ambassador for your business area/function and the bank.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank.

Our Total Rewards Package

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.

Additional Information:

We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Colleague Development

If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed.

Training & Onboarding

We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process

We’ll reach out to candidates of interest to schedule an interview.

Accommodation

If you are an applicant with a disability and need accommodations to complete the application process, email the TD Bank US Workplace Accommodations Program.