Job Description

Convoso is a leading AI-powered contact center platform purpose-built for revenue teams. Since 2006, Convoso has remained at the forefront of innovation, consistently developing solutions to drive customer growth while supporting adherence to regulatory standards.

Who We Are:

While headquartered in Los Angeles, the Convoso team can be found around the globe working in either a hybrid and remote capacity. Awarded as a "best place to work" company, our culture fosters team integrity, positive persistence, and continuous growth.

Our core platform powers successful sales teams across multiple industries, giving our customers a competitive edge and streamlined productivity. With built-in AI and automations, our product is a premium offering in a competitive space. We continue to grow our product capabilities to better serve our current customers and to expand into newer markets.

Convoso is looking for people who are excited about technology and innovation. We are a company of motivated team players with diverse backgrounds driving accelerated growth in a supportive, positive culture.

Most roles at Convoso function as "hybrid" with some opportunities for travel to in-person business events and company meetings. For remote positions, Convoso's U.S. hiring is open to candidates who are of the following states: AL, AZ, CA, CO, CT, FL, GA, IL, IN, MA, MI, NC, NJ, NV, NY, OH, PA, SC, TX, UT.

The Job:

We're looking for an experienced and skilled software engineer who thrives in designing and building large-scale enterprise web and SaaS applications. With strong problem-solving skills focused on business needs and prioritization.

What You'll Be Doing:

Please note that the duties may vary depending on department size, organizational structure and/or geographic location. Other duties will be assigned as required. Reasonable accommodations may be made to allow differently abled individuals to perform the essential functions of the job.

• Design, architect, develop and implement secure and scalable critical business solutions.
• Translate business and user needs into technical requirements and socialize architectural designs to the appropriate stakeholders.
• Create and maintain design documents, including ERDs and Technical Governance standards.
• Evolve the technical direction of the services.
• Deliver quality features on-time and on-budget and execute against project plans and delivery commitments.
• Ensure the correct operation of the services that your team owns.
• Work with your team members to coordinate the day-to-day development activities.
• Help hire engineers for your team.

Who You Are:

• Enterprise Application Development: 10+ years of experience in designing and building large-scale enterprise web/SaaS applications.
• Programming Expertise: 5+ years of experience with Python (Django, Flask) or PHP (Symfony, Zend, Laravel) frameworks.
• Full-Stack Development: Strong expertise in both front-end and back-end development.
• Database Management: 5+ years of experience with MySQL or other relational databases, with proficiency in handling raw, complex queries for large datasets.
• Software Engineering Best Practices:
  • Extensive Object-Oriented Programming (OOP) experience.
  • Strong understanding of design patterns, clean coding, refactoring, and code review practices .
  • Hands-on ability to write clean, secure, reliable, maintainable, and testable code .
• Architectural Knowledge:
  • Experience designing and implementing microservices and service-oriented architecture (SOA) .
  • Proven ability to take abstract concepts and translate them into detailed software deliverables.
• Collaboration & Communication:
  • Ability to work effectively across teams and departments.
  • Strong problem-solving skills with a focus on business needs and prioritization.

Work Perks Worth The Hype:

• Competitive compensation package.
• Stock options.
• 100% covered premiums for employees; Medical, Dental, Basic life insurance, Long term.
• Affordable Vision plan and optional FSA.
• PTO, Paid Sick Time, Holidays, Bereavement time, Parental Leave.
• Your birthday off.
• 401k program with generous company match.
• No cost Employee Assistance Program and Travel Assistance.
• Monthly Gym membership reimbursement.
• Monthly credits toward food & beverage.
• Company outings.
• On and offsite team building events.
• Paid training for departments.
• Apple laptop (most roles).
• And a team of highly experienced and kind colleagues!

HQ Office:

• Casual office environment & dress.
• Daily catered lunches.
• Fully stocked kitchen (Dietary restriction-friendly).
• Happy Hours.
• Monthly Massages.
• On-site Car Wash.
• Free Parking.

Compensation:

The base salary range is: $160,000 - $170,000.

The Base Pay Range for this position is based on the industry benchmark for position, function, level and the company's compensation strategies. However, final offers may vary from the amount listed based on geography, candidate experience and expertise, and other objective business. Convoso's compensation package also includes equity for all eligible U.S full-time roles and exceptional benefits, including generous 401k match.

Your California Privacy Rights:

As a California applicant for employment with Convoso, you have certain rights under California law with respect to information collected by Convoso in the course and scope of its evaluation of your application. The types of information Convoso collects and your rights with respect to that information are contained in Convoso's privacy policy, which you can review by going to -policy/.