Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.
Inviting applications for the role of Record Analyst – Winfield, KS.
Genpact is seeking analytical, motivated, collaborative, and enterprising individuals responsible for being a focal for:
- Traceability and organization of back-to-birth data for large quantities of aviation components.
- Routing replaceable units to various repair vendors per sourcing agreement.
- Creating and managing order transactions, scanning quotes and relevant documents from the perspective of the customer, ensuring their satisfaction with completeness and accuracy of paperwork.
Responsibilities:
- Enter accurately piece part time and cycle calculations into the ERP system.
- Upload accurately whole engine record packages into electronic library.
- Provide weekly status reports on Records open in backlog and completed.
- Review Back to Birth records for completeness and accuracy for assigned engine models.
- Effectively work with broader stakeholders to resolve gaps in the records.
- Interface with various levels of the organization for key updates.
- Investigate and respond to daily records questions from a global Customer Service team.
- Track and report out volume of Customer questions responded to.
- Run and provide additional required reports as assigned by the supporting Manager.
- Accommodate 'Reporting' responsibility.
Qualifications we seek in you!
Minimum qualifications:
- High School Graduate.
- Good Writing/Email skills (MS Outlook).
- Good Interpersonal, Time Management & Planning skills.
- Self-driven and motivated.
- Basic PowerPoint and Excel skills.
- Ability to work and coordinate with client and various external & internal teams at Genpact.
Preferred qualifications/Skills:
- Supply Chain Knowledge (Aviation or Repairs are a bonus).
- Basic MS Excel and VBA.
The approximate hourly base compensation range for this position is $15 per hour. The actual offer, reflecting the total compensation package plus benefits will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
Note: Los Angeles, California based candidates are not eligible for this role. Arkansas City, KS area candidates are eligible for this role only.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws.
Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
#J-18808-Ljbffr