We are looking for a high-performing, expert Lead DevOps Engineer to join our growing team of highly skilled engineers working on a variety of applications and services to support our omnichannel, interactive communication platform. The role will be based in our Atlanta office, with some flexibility for remote working. The role will work closely with DevOps team members based in the UK and India, and form part of a follow-the-sun support escalation model for infrastructure issues.

Lead DevOps Engineer Role and Responsibilities

• Work on the technical design, development, release, and deployment of cloud-based infrastructure, automation, and applications
• Support the development team with application configuration for deployment, monitoring, and other automation
• Provide operational management and support of Linux and Windows servers and containers, including server hardening, patching, network security, and log management
• Work with the DevOps Manager and Information Security team to ensure that our infrastructure meets compliance requirements and engineering best practices
• Mentor junior team members when required
• Provide on-call/out-of-hours support, as part of a rotation with other team members

Lead DevOps Engineer Required Skills and Qualifications

• 5+ years of experience working with AWS infrastructure
• 5+ years of experience working with Linux and Windows servers
• 3+ years of experience working with Kubernetes, Helm, and the related DevOps toolchain in a production environment
• 3+ years of experience using Terraform or similar tools to provision infrastructure from code
• Experience with Bash shell scripting
• Ability to conduct detailed code reviews against Helm and IaC
• A security-first approach

Lead DevOps Engineer Desired Skills and Qualifications

• Experience maintaining ISO 27001 compliance (or equivalent security standard)
• Familiarity with various CI/CD solutions – for example, Azure DevOps, GitLab, GitHub actions, TeamCity, Octopus Deploy
• Experience working with and tuning Microservices at scale, with production workloads
• Experience managing relational and non-relational databases, for example, RDS MySQL, RedShift
• Familiarity with logging, monitoring, and alerting tools – CloudWatch, Splunk, StatusCake, Grafana, PagerDuty
• Scripting experience with PowerShell, Ruby, Python
• Experience working with Agile software development teams

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Information Technology