This employee drives and delivers equipment to perform equipment setups, specifically concentrators, durable medical equipment, etc. in a professional, safe, and timely manner. This equipment is placed in apartments, private homes, clinics, hospitals, nursing homes, and other areas where people with respiratory problems are treated. Will be responsible for a high level of customer service as this role is patient facing.
JOB FUNCTIONS

• Drives Lincare vehicle
• Works independently and must be detail-oriented, with excellent organization
• Fully aware of procedures in delivery and setup of respiratory equipment
• Completes equipment orientation checklists for new equipment and other necessary paperwork as required for new patient setup
  • Instructs patients in the safe and proper use of equipment
• Makes oxygen deliveries (cylinders, concentrators, liquid reservoirs) and equipment checks on a daily route as determined by patient base and Lincare routing system
• Performs minor equipment repairs and preventative maintenance on equipment both in the home and at the center
  • For equipment repairs requiring other than minor repair work equipment is to be packaged for shipment to the manufacturer or their designee
  • Responsible for equipment maintenance per schedule recommended by the manufacturer
• Drives and maintains company vehicle in clean and orderly manner
  • Makes daily inspections and completes proper paperwork
  • Maintains established preventative maintenance schedule
• Follows FDA guidelines pertaining to cylinder tracking and oxygen analyzer testing
  • Cleans rental equipment when returned to the center, in accordance with Lincare policies and procedures
  • Maintains cleanliness and organization of warehouse/storage area
• Follows Lincare policies as indicated in the operations manual and training manuals, including those found in the Safety & Regulatory manual regarding General Safety, OSHA (includes the proper use of Personal Protective Equipment), DOT (includes adherence to the Vehicle Safety Disciplinary Policy), FDA, and Emergency Planning
• May serve as a backup to other employees for vacation, illness, and other periods of absenteeism
  • Works as on-call service representative evenings and weekends on an as scheduled basis
  • Frequency is determined by the center size and the number of employees available to share in the responsibility
  • Must respond in a timely manner and record information on Service Call Report

• High School Diploma or General Education Degree (GED) Required

• Minimum of one-year experience in home healthcare field as service representative or equivalent position Required

• Must be 21 years of age
• Must have good verbal and written communication
• Must maintain a valid D/L for appropriate class of vehicle driven while employed
• Convey a positive and professional image to customers and employees
• Read and understand DOT and FDA required paperwork
• critically think, make decisions, and be mentally alert
• Strong customer service
• Basic computer understanding
• Home care/health care background is a plus
• Lift 50lbs or more by oneself
• Lift an excess of 50lbs with mechanical or employee assistance
• Maneuver often in restricted spaces
• Perform the following physical actions:
  • straight pulling
  • pulling hand over hand
  • reaching above the shoulder
  • use of fingers/fine manipulation
  • repeated bending
• Utilize both hands, legs, and eyes for operating vehicle
• Use depth perception

• Valid Driver's License Required
• Meets all physical requirements related to DOT and FMCSA regulations Required