Call Liza at 281-612-1870 for more info or apply direct now!Pay $31.00 to startWe are looking for people that would embrace and be very comfortable in being a technical trouble shooter and assist the Driver/Tester (AVO) when vehicle has issues. Driver will need to recover the driver if AVO cannot get vehicle back in restart.In this role, you will oversee various initiatives and strive to achieve team goals. This position is tasked with operating in a collaborative, fast-paced environment with cross-functional organizations. We're looking for proactive, positive and team-oriented individuals who are motivated.The ideal candidate has a customer-first mindset and aims to deliver high-quality service in every customer interaction.Schedules:3-4 days per week, 8 hours per day, Must be flexible to work 1 weekend dayShifts:Day: 8:30AM-4:00PMNight: 4:30PM-12:00AMHours are subject to change based on business needsAs a Virtual Driver and troubleshooter you'll: Effectively monitor autonomous vehicle operations.Respond to and manage critical mission needs.Assist the fleet of vehicles by providing remote guidance in complex situations.Assist with testing and data collection.Work closely with SW, QA and UX to improve the Tele Ops Interface.Willingness to work flexible shift hours.RequirementsExcellent driving history with no criminal historyExceptional verbal communication and active listening skillsExperience in high-stress situations, including knowledge of de-escalation techniquesFast-paced work environment experiencePossess a customer service mindset and helpfulnessMust be able to:Use radio communication systemsUse mobile applicationsSit in a vehicle for long hoursTravel to different company sites for trainingListen effectively, follow instructions and act promptly given instructions via radio communicationsDrive a vehicle in heavy traffic, assertivelyFollow navigation instructions exactly per in-vehicle systemsFollow processes exactly as outlined and take initiative to executeNice to Have:Previous experience in any of the following:Military, first responder, and/or transportation, Ride Share, or roadsideBilingual skillsBenefits:Pre-tax commuter benefitsEmployer Subsidized healthcare benefitsFlexible Spending Account for healthcare-related costsAgency covers all costs for short and long term disability and life insurance401k package