Sr. Software Development Manager - Profiles

Mountain View, California, United States

Company Overview

ID.me is the next-generation digital identity network that simplifies how individuals securely prove their identity online. Consumers can verify their identity with ID.me once and seamlessly log in across websites without having to create a new login or verify their identity again. 130 million members experience streamlined login and identity verification with ID.me at 16 federal agencies, 30 states, and 56 healthcare organizations. More than 600 consumer brands use ID.me to verify communities and user segments to honor service and build more authentic relationships.

ID.me’s technology meets the federal standards for consumer authentication set by the Commerce Department and is approved as a NIST 800-63-3 IAL2 / AAL2 credential service provider by the Kantara Initiative. ID.me is committed to “No Identity Left Behind” to enable all people to have a secure digital identity.

ID.me is looking for a highly experienced Software Development Manager IV to lead the Profiles team, responsible for the attribute lifecycle management experience of our 137M+ members. The team is tasked to model all member data into an identity graph, the foundation to our current customer success and future product growth. In addition, the team is enhancing the My Account experience, ensuring data retention compliance, and advancing our identity resolution capabilities. This role is a highly critical leadership position that will drive engineering excellence and strategic execution within a high-impact team.

This role sits in Mountain View, CA and has an onsite component of 5 days per week onsite.

Key Responsibilities

• Lead and mentor a team of engineers, fostering a culture of innovation, collaboration, and continuous improvement.
• Define and execute the technical vision for My Account, ensuring a seamless and secure user experience.
• Oversee the design, implementation, and maintenance of the Identity Graph to optimize identity management solutions.
• Ensure data retention policies align with compliance and regulatory requirements, working closely with legal and security teams.
• Drive initiatives for identity resolution, leveraging advanced algorithms and scalable architectures.
• Collaborate with cross-functional teams including Product, Security, Compliance, and Infrastructure to deliver high-quality solutions.
• Establish engineering best practices, including code reviews, automated testing, and deployment pipelines to ensure system reliability and maintainability.
• Manage team performance, set goals, and drive accountability to meet business objectives.
• Provide technical and strategic leadership, advocating for best-in-class engineering methodologies and tools.

Required Qualifications

• Bachelor's or Master's degree in Computer Science, Engineering, or a related field (or equivalent practical experience).
• 15+ years of software engineering experience, with at least 8+ years in an engineering management role.
• Strong technical background in software architecture, distributed systems, and identity management solutions.
• Proven track record delivering large scale SaaS products and features.
• Expertise in agile methodologies and continuous integration/deployment practices.
• Hands-on experience with building highly scalable products and solutions on relational databases, with a focus on security and reliability.
• Expertise in data retention strategies and regulatory compliance related to identity and access management.
• Experience leading and growing high-performing engineering teams in a fast-paced environment.
• Experience working on one of the major cloud platforms (AWS, GCP, Azure).
• Strong communication and stakeholder management skills, with the ability to translate complex technical concepts into business impact.

Preferred Qualifications

• Experience working in identity verification, authentication, or security-related domains.
• Experience building a product from 0 to 1.
• Familiarity with identity resolution techniques and technologies.

At ID.me, we are dedicated to safeguarding online identities, and we firmly believe that our collective efforts will drive positive change worldwide. This role requires on-site presence 4-5 days per week, based in our office in Mountain View CA.

The annual base salary listed does not include a company bonus, incentive for sales roles, equity and benefits which will be determined based on experience, skills, education, relevant training, geographic location and role.

ID.me offers comprehensive medical, dental, vision, health savings account, flexible spending accounts (medical, limited purpose, dependent care, commuter benefit accounts), basic and voluntary life and AD&D insurance, 401(k) with company match, parental leave, ability to participate in unlimited paid time off subject to the terms and conditions of the PTO policy, including 8 company wide holidays, short and long-term disability insurance, accident and critical illness insurance, referral bonus policy, employee assistance program, pet insurance, travel assistant program, wellbeing and childcare discounts, benefit advocates, and a learning and development benefit.

The above represents the anticipated total rewards package for this job requisition. Final offers may vary from the amount listed based on qualifications, professional experiences, skills, education, relevant training, geographic location, and other job related factors.

Mountain View, CA Pay Range: $235,000 - $267,438 USD

ID.me maintains a work environment free from discrimination, where employees are treated with dignity and respect. All ID.me employees share in the responsibility for fulfilling our commitment to equal employment opportunity. ID.me does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Please review our Privacy Policy, including our CCPA policy, at id.me/privacy . If you provide ID.me with any personally identifiable information you confirm that you have read and agree to be bound by the terms and conditions set out in our Privacy Policy.

ID.me participates in E-Verify.

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