Looking for a strong Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!!
This Jobot Consulting Job is hosted by: Robert Reyes Are you a fit? Easy Apply now by clicking the "Apply Now" button and sending us your resume. Salary: $23 - $26 per hour
A bit about us:
Looking for a strong Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!!
Apply today to learn more about this 12+ month consulting role.
Why join us?
Looking for a strong Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!! Competitive W2 or C2C contract rates Work with a high perform EMPO within a leading HIT setting. Competitive Salary$$ Stellar Benefits (Medical, Dental Vision, Life Insurance) Flexible Schedule Job Stability Career growth The position offers a competitive salary If you are passionate, thrive in a fast-paced environment and are ready to take your career to the next level, we would love to hear from you.
Job Details
Looking for a strong Desktop Support Technician-12+ months contract in Los Angeles, CA. opportunity!!
Job Details: As a Consulting Desktop Support Technician, you will be an integral part of our Tech Services team, providing exceptional technical support for our clients. This role requires a dynamic individual who can thrive in a fast-paced, high-tech environment, meeting challenges head-on with innovative solutions. You'll be the go-to person for resolving complex technical issues, ensuring our clients can continue their day-to-day operations seamlessly. If you are passionate about technology, customer service, and problem-solving, we want to hear from you!
Responsibilities: Provide first-rate technical support to all staff, ensuring that their IT issues are resolved promptly and efficiently. Diagnose and troubleshoot software and hardware issues, including operating systems (Windows 10), applications, and network connectivity. Manage and maintain the ticketing system (Footprints) and time management system (Kronos), ensuring all issues are logged, tracked, and resolved in a timely manner. Develop and implement IT policies and best practices to optimize the efficiency and security of the system. Collaborate with the IT team and other departments to manage and execute IT projects. Provide training and support to end-users for IT applications and hardware. Keep abreast of the latest developments in IT technology and maintain up-to-date knowledge of COMPTIA.
Qualifications: Minimum 1 years of experience in a similar role in the Tech Services industry. Proven experience with Kronos, Footprints, Windows 10, and COMPTIA. Strong knowledge of computer systems, networks, and IT security. Excellent problem-solving skills with the ability to diagnose and troubleshoot technical issues. Strong communication skills, with the ability to explain complex technical concepts in a clear and concise manner. Exceptional customer service skills, with a focus on delivering high-quality technical support. Ability to work independently and as part of a team, managing multiple tasks simultaneously. Relevant IT certifications are a plus.
Interested in hearing more? Easy Apply now by clicking the "Apply Now" button.
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