Overview

As a Network Engineer at Northwest Federal Credit Union (NWFCU), you will be responsible for installations, administration, monitoring, and maintaining company networks and related components to achieve high performance of the various business applications as well as ensure the availability of the local and wide area (LAN/WAN) networking infrastructure and manage the network environment. The successful candidate will also be responsible for the unified communications across the enterprise, comprised of telephone VOIP, instant messaging, and contact center platforms. This includes ensuring the availability of networking infrastructure, and developing processes and procedures for ongoing management of the network environment.

Responsibilities

• Coordinate and participate in key process improvements as they relate to the network environment
• Participate in and support capacity planning and the development of long-term strategic goals for networking systems
• Coordinate and collaborate with network engineering, business application, and database administration functions to ensure availability, reliability, and scalability of corporate networks to meet business demands
• Coordinate and participate in the design of Virtual Private Network infrastructure to support vendor interconnection requirements in a secure manner
• Assist with research on network hardware, software, and protocols in support of procurement and development efforts
• Assist with interaction with vendors, outsourcers, and contractors to secure network products and services
• Support the deployment of workstations, network devices, servers, printers, scanners, firewalls, encryption systems, and all host security systems
• Administer all network hardware and equipment, including routers, switches, wireless access points, and UPS
• Assist and administer telephone equipment, protocols, and routing queues necessary to meet business needs
• Perform network, server, and security audits, review logs for errors and trends, and ensure proper function of network infrastructure
• Recommend and perform network improvements, upgrades, and repairs
• Ensure network connectivity of all workstations
• Support organizational initiatives and goals by participating on project teams and delivering on network-related requirements
• Monitor help desk database for entries on networking resource issues; prioritize and respond to help desk tickets as appropriate

Qualifications

• Associates degree in the field of Information Technology, Computer Science or other technical related field or equivalent experience; Bachelors’ degree preferred
• Minimum 3 years’ experience as a network administrator supporting LAN/WAN infrastructure
• Cisco Certified Network Professional (CCNP) Route Switch/Enterprise, or CCNA with equivalent work experience
• Cisco Certified Network Associate (CCNA) Collaboration/Voice and/or Cisco Certified Network Associate (CCNA) Security
• Ability to review and analyze or interpret data and documentation and to make decisions regarding subsequent actions
• Ability to work effectively on-site in our Herndon, VA headquarters and equally effectively remotely
• Ability to work the hours of M-F 8am - 4:30pm
• Ability to obtain and maintain a Secret level security clearance

Additional Compensation

Northwest Federal offers a comprehensive and inclusive benefits program, which includes medical, dental, and vision plans for you and your family, 4 weeks paid vacation, 12 paid holidays, 24 hours of paid volunteer time, parental leave, company paid disability and life insurance, and a generous 401(k) plan with up to 7% employer match.

EEO Notice

Northwest Federal Credit Union is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, protected veteran status or any other classification protected by law.

NWFCU complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Department at 703-709-8900 or