Responsibilities

TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy. TikTok's global headquarters are in Los Angeles and Singapore, and its offices include New York, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

We are looking for passionate and talented people to join our logistics team. The team aims to provide better products and experience, better delivery costs, strengthen industrial supply chain capabilities, and enhance platform reputation and long-term value.

Responsibilities:
- Responsible for logistics track-and-Trace, and logistics details product solution for TikTok Shop.
- Define the standard for tracking mapping, integrations with logistics tracking providers, and how to display the information to buyers and sellers.
- Deep understanding of the market and business. Maintain close communication with the User team and experience team in each market.
- Monitor and manage the progress of the product project, ensure that the project is launched on time and high quality.
- Set and monitor the product metrics that impact performance that are related to tracking, ontime-rate, tracking-intact-rate, DNR, etc.
- Work cross-functionally with logistic and supply chain teams, cross-function teams and technology teams. Align the needs and priorities of features requested from teams to ensure proper vision and deliverability of the team given the resources available.

Qualifications

Minimum Qualifications

-5 years or more experience in logistics and distribution related products, with relevant experience in the logistics industry.
- Experience with international e-commerce tracking and trace or logistics details product solution.
- Ability to dive deep into understanding the product, buyer and seller manage their shipping address.
- Experience working across functional teams.

Preferred Qualifications
- Bachelor's degree or above in Computer Science or related field.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2