Job Summary

Under management supervision develop and implement process control programs that will assure production of finished goods that meet or exceed customer-specified requirements. Requires an ability to work within a diverse workforce as a change agent practicing preventative methodology. Lead continuous improvements by utilizing the appropriate quality tools and providing data analysis. Review design and process changes for effect on product performance. Facilitate teams, meetings, training, and support and monitor the Quality/AS9100 Continuous Improvement effort plant-wide. Oversee customer complaints to determine quality activities required to eliminate issues. Serve as a resource and additional leadership on quality-related issues: including process capability, SPC, PPAP, metrology, and customer/supplier interface. Lead suppliers to proper corrective action, monitor Supplier KPI performance, and perform internal and supplier audits.

Supervisory Responsibilities

• Promote leadership and guidance to the operations team to meet all quality requirements.
• Lead and manage a team of FAA DMIRs and receiving inspectors
• Coordinate supplier activities with the supply chain to meet required specifications

Duties/Responsibilities

1. Ensures customers' quality requirements are met on assigned products, programs, areas, and functions.
2. Plan, direct, coordinate, and participate in any/all of the following:
   1. APQP/ Advanced Product Quality Planning
   2. PPAP / Production Part Approval Process
   3. 8d / Eight Discipline problem solving
   4. SPC / Statistical Process Control
3. Leads Control Plan & PFMEA Development
4. Promotes general understanding of AS9100 in daily activities
5. Assist in internal Quality training efforts.
6. Participate in daily Gemba Walks if required
7. Participates in Internal Audits
8. Support SQE of supplier quality issues to meet the required quality standard

Note: This description is an outline of the major recurring responsibilities of the job. It is not intended to be all-inclusive of the work to be performed. Other related job objectives, special assignments, and less significant responsibilities typically performed by the incumbent are not included.

Required skills/abilities

• Intermediate Excel experience is a must
• Strong analytical and proven team-oriented problem-solving skills required
• Solid blueprint reading skills including Geometric Dimensioning and Tolerancing (GD&T), inspection layout skills, and Statistical skills
• Solid leadership, self-motivation, and participative team skills are essential
• Effective training skills required
• Solid computer skills
• Ability to interpret customer quality requirements. Strong customer satisfaction orientation
• Effective communication skills (written and oral)
• Ability to travel
• Proficiency in ERP systems, Excel, Word, and Microsoft Teams
• English and Spanish speaking a plus

Knowledge, Education, and Experience

• Minimum 5 years working in a manufacturing production capacity or prior applicable experience
• Bachelor's Degree or equivalent experience in quality required
• 3 years in the Aviation field is a plus

Physical Requirements

• May have to lift up to 50 pounds

• Stand for 5-6 hours per day, interrupted

• Physically move boxes, carts, and materials to different locations
• This is a safety-sensitive position under the DOT FAA Regulations