T&S Global PMO Lead - Trust and Safety

job
  • TikTok
Job Summary
Location
San Jose ,CA 95123
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
17 Sep 2024
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Job Description
Responsibilities

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us:
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible. Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day. To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve. Join us.

About the Team:
Our Trust & Safety team's commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community.

The Enablement team aims to be the strategic partner of the Trust & Safety (T&S) team, driving collaboration, optimisation, and synergy for the T&S global functioning, whereas other T&S functions fight at the frontline for content integrity and community safety. We facilitate the application of smooth cross-functional/cross-region/cross-culture corporations, support and training. We drive change initiatives for leadership within the organization so that they fight with maximum efficiency and sustainability.

As our international organization expands rapidly and becomes more complex, the Enablement team identifies strategic priorities, opportunities, pain points, provides insights and revolutionary solutions; so that we build better efficiency and consistency into the organization and promote global synergy under localized decision making.

Responsibilities:
- You'll be a Thought Leader and Partner to the senior management team of Trust and Safety department proactively identifying strategic opportunities for the department;
- You'll deliver projects of varying lengths, covering topics like organizational planning, employee engagement, process improvement, and other cross-department priorities;
- You'll provide people management support and leadership to PMO team;
- You'll assist and communicate with the senior leadership team in decision-making, program management, and initiative implementation;
- You'll serve as the liaison between staff and senior leaders, regarding company climate, employee well-being, project updates, proposals, and planning.

Qualifications

Minimum Qualifications:
- Solid relevant work experience (solving strategic problems and managing complex projects) with at least three years in people management;
- You have significant leadership experience that has led a diverse global team ideally within the tech/internet industry and have a strong ability to manage stakeholders;
- You have a proactive and problem-solving mindset. You are curious and are constantly striving to improve the world around you;
- You have a strong ability of planning and leading strategic complex programs with the ability to execute at a tactical level and complete project implementations;
- You are data-driven and have proven capability in data analysis; ability to draw insights from a comprehensive point of view.

Trust & Safety recognizes that keeping our platform safe for TikTok communities is no ordinary job which can be both rewarding and psychologically demanding and emotionally taxing for some. This is why we are sharing the potential hazards, risks and implications in this unique line of work from the start, so our candidates are well informed before joining.We are committed to the wellbeing of all our employees and promise to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee's journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

TikTok is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2