California Heating in Arcata, CA is looking to hire a full-time Service and Sales Manager to oversee our HVAC operations and solicit maintenance contracts at schools, institutions, churches, and homes, especially those with severe allergies or health issues exacerbated by unhealthy air. Are you looking to use your management experience in an essential industry? Would you like to work for a heating and air conditioning company that respects and supports its employees? If so, please read on!

This heating and cooling position earns competitive pay of $30-$50/hr plus performance bonuses, depending on experience. Plus, you can earn incentives based on our department's performance in various areas and our technicians' sales leads. We provide superb benefits, including a minimum of 80 hours, and up to 120 hours of Company paid training per year. Many State of California Prevailing Wage projects up to $130 per hour. Comprehensive benefits package including family health, dental, and life insurance. Up to 80 hours of paid vacation per year, a 401k (with company match), Fully stocked vans that you take home, Ipad, Android Tablet, and/or company-supplied smartphones. Employee discounts on all company-provided tools and services. If this sounds like the right opportunity for you in the heating and cooling industry, apply today!

ABOUT CALIFORNIA HEATING

California Heating is proud to serve as Humboldt County's top provider of exceptional heating, air conditioning, furnace repair, air filtration, sheet metal services, and more! Our talented team can skillfully tackle any job, leaving both residential and commercial spaces warm, comfortable, and easy to breathe in. We sell equipment from the top brands in the industry, ensuring our customers only get the best of the best. Our motto is, "If the building isn't healthy, you're not healthy!"

We owe our success to our wonderful team. Without them, we wouldn't be able to service our clients and keep our community comfortable. That is why we maintain a flexible, supportive culture that values the person, not just their work. We provide our employees with great pay, generous benefits, and training opportunities so that our workers can grow with our company.

A DAY IN THE LIFE OF A SERVICE AND SALES MANAGER

As a Service and Sales Manager, you are the cornerstone of our heating and air conditioning projects. Each day, you arrive at work ready to monitor and implement our company's processes as well as provide technical support to our techs. You manage each service and maintenance job, ensuring that each call is brought to an effective resolution and each customer is highly satisfied. When necessary, you assist in the field with technical issues, callbacks, and troubleshooting. Additionally, you perform quotes on unusual service repairs that are not listed in our flat-rate pricing system and manage our service on-call program. Your department stays focused on the sale and retention of residential, school, institutional, and light commercial clients.

In addition to recruiting and hiring, you also maintain a consistent, structured technician group training program covering the areas of technical skills, customer relations, sales, sales leads, and processes. You ensure each technician maintains our high standards of personal dress and grooming and that each vehicle is serviced and appropriately maintained. When appropriate, you provide individual coaching and training for our techs, ensuring they know the ideal ways to sell heating and cooling systems that best meet our customers' needs. Your team knows they can count on you to mentor them and encourage them to grow their skills so that our company continues to provide the quality services we are known for.

On a semi-annual basis, you conduct performance feedback sessions with all departmental coworkers in order to help them reach their goals. Additionally, you correspond directly with customers to answer questions, sell heating and cooling services, and resolve concerns. With your excellent communication skills, you keep the operations manager informed and advised of any suggestions, such as price changes, additional heating and cooling products or services that can be added to the portfolio, or any recommended wage increases. As our Service and Sales Manager, you get great satisfaction from helping our heating and air conditioning business to grow and thrive!

QUALIFICATIONS FOR A SERVICE AND SALES MANAGER

• Experience as a Service and Sales Manager
• 2+ years of sales experience
• Experience in troubleshooting and diagnostics
• HVAC controls skills
• EPA certification
• NATE (North American technician excellence) or NCI (National Comfort Institute) certification
• Valid driver's license
• Computer literacy

The ability to learn and implement ASHRAE/ACCA Standard 180, the standard practice for the inspection and maintenance of commercial building HVAC systems, is preferred. Do you have excellent verbal and written communication skills? Can you effectively lead a team? Are you organized? Do you thrive in a fast-paced environment? Can you professionally interact with customers and technicians? Do you have good time management skills? Can you effectively manage a variety of tasks? If yes, you might just be perfect for this heating and air conditioning position!

ARE YOU READY TO JOIN OUR HEATING AND COOLING TEAM?

If you feel that you would be right for this management job in the heating and air conditioning industry, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!

Location: 9552