Inside Sales Representative

WESTPAK. - San Jose, CA

WESTPAK exists to make lives better. From the products we test that are used by global consumers, to the people and communities we invest in, our purpose is to improve the lives of those around us. For over 35 years, Westpak has been a trusted testing partner for a diverse industry. Sustain that level of consistency requires a core ingredient, our great people. From the tenured employees who value the lasting bonds and share their wealth of knowledge, to our new employees who bring in new perspectives and opportunities; we continue to evolve our employee-owned company with stewardship and integrity while continuing to make lives better.

Reporting to the Senior Vice President of Sales and Market, the Inside Sales Representative is responsible for executing activities related to our client and customer base, aligning with WESTPAK's business objectives. The primary goal is to acquire new clients for Westpak while nurturing relationships with current top customers. In this role, you will research and identify prospective customers, initiate contact with potential buyers, present WESTPAK's value proposition, and guide clients through the process of engaging WESTPAK services.

We offer a competitive compensation package that includes ESOP shares, 401k match, Health Benefits, various Supplemental health packages, and pet insurance for your furry loved ones.

Essential Duties and Responsibilities (Other duties may be assigned as needed)

• Achieve quarterly order and revenue goals for the assigned territory.
• Build and maintain strong customer relationships to ensure high business retention and increased wallet share.
• Dedicate at least 75% of your time to engaging with new and existing clients through phone calls, emails, lab tours, and virtual meetings.
• Log all activities and customer information into the Salesforce CRM system.
• Serve as the main point of contact for customers, coordinating with operations, finance, and other departments to meet customer needs.
• Prepare sales reports and forecasts as required.
• Follow up on new leads from tradeshows, local events, and digital platforms.
• Work independently with minimal guidance from sales leadership.
• Create detailed sales business plans and customer presentations.

• Guide leads and opportunities through the process of getting Westpak onto the Approved Vendor List.

Personal/Professional Attributes

• A sales hunter in spirit with a passion for completing a transaction.
• Fast learner and strong ability to communicate clearly and can recognize our customers' needs and how we can support their vision.
• Demonstrates strong accountability and collaboration
• High focus on customer service, and willing to go above and beyond to get the job done.
• Organized and impeccable follow-through skills
• Growth mindset and ability to think outside of the box.
• Exhibits a high degree of ethical conduct
• It is the responsibility of every Westpak employee to contribute to a positive work environment through cooperative and professional interactions with co-workers, customers, and vendors.

Requirements for Eligibility

• Bachelor's degree in business, or related fields is preferred.
• Strong customer orientation and good communication and presentation skills and data process skills are a must.
• Proficient in MS Office (Word, PowerPoint, Excel, Outlook), Salesforce CRM.
• 5+ years of related inside sales experience and/or demonstrated sales capability.
• Past track record of meeting or exceeding sales quotas consistently year over year.
• Proven ability to sell both individually and with the assistance of supporting personnel.
• Business to business sales experience is preferred.
• Must be energized and self-motivated and can work independently in a fast-paced, multi-tasking environment.
• Must possess a valid unrestricted driver's license and have a reliable driving record.
• A passion for sales and making a positive change in our customers 'lives.
• Ability to travel up to 5% of the time; some overnight travel maybe required to support trade-shows.

The above statements are intended to describe the general nature and level of the work being performed by the employee assigned to this position. There are no exhaustive lists of all duties and responsibilities, knowledge, skills, abilities, physical job demands, and working conditions associated with this position.

Currently anticipated salary range- $ 80K-95K DOE and a sales target bonus plan.

Principals only, We are not accepting any resumes or support from outside vendors. Please refrain from unsolicited marketing for the role. Solicitations will not be replied to.