Lieu de travail: Canada

Horaire: 37.5

Secteur d’activité: Solutions technologiques

Détails de la rémunération : Nous avons à cœur d’offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou de candidate, nous vous encourageons à avoir une conversation franche avec votre recruteur et à poser des questions sur la rémunération, notamment les particularités salariales de ce poste.

Description du poste:

Our End User Computing (EUC) Governance program has been going thru major revolution to revamp the framework and controls around technology risks associated with the use of EUC assets across the bank. Reporting to Senior Manager, this role will lead the day-to-day governance activities to support stakeholders on Technology Asset Management throughout the EUC asset life cycle.

Key responsibilities include:

1. Contribute to the ongoing enhancement of EUC management strategy and framework.
2. Oversee the update/develop EUC training curriculum & SharePoint Hub for business & technology stakeholders.
3. Act as product owner for systems/tools owned by EUC governance team (e.g EUC Inventory Book of record system), create product roadmap, identify, and prioritize enhancement requirements. Oversee and support on-going product implementation.
4. Organize annual inventory attestations and other data quality campaigns to ensure participation and successful completion.
5. Provide guidance to the team to perform inventory analysis, development of ongoing reporting, monitoring key trends and defining metrics to regularly measure Overall EUC portfolio risk.
6. Ensure team provides consultation to partners and/or stakeholders for topics related to EUC Framework & Standard as well as other EUC Asset Management activities.
7. Liaison with other line of defenses to support implementation of the EUC Framework & Standards in each segment.
8. Where required, provide support and consulting in preparation for Audits and in composing management responses and appropriate remediation activities.
9. Ensure team adherence to internal policies/procedures, technology control standards, and applicable regulatory guidelines.
10. Proactively review internal processes and activities and identify opportunities to improve operational effectiveness & efficiencies.
11. Produce team operational tracking metrics and performance reports.
12. Influence behavior to reduce risk and foster a strong technology risk management culture throughout the enterprise.
13. Support team in staying knowledgeable on emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank.
14. Manage team directly and indirectly with targets and objectives, and coordinate necessary resources to ensure completion by deadlines.
15. Grow team expertise to align with enterprise demand and the Bank's direction; assess team skills and capabilities and continually look for ways to provide and enhance the value delivered.
16. Provide coaching, development, succession, recruitment, resource management and overall team leadership for team members and provide regular input into team members’ assessment of performance and development plans.

Experience & Education

1. The successful candidate must be adaptive to fast-paced environment with ability to self-learn, working with constant changes and ambiguity.
2. The individual will require analytic skillset working with large set of inventory data and pick up different applications (e.g. ServiceNow, Archer, JIRA, SharePoint) to manage day to day operations.
3. Knowledge with IT system management best practices and software development will be required to fulfill the product owner responsibilities.
4. Ability to communicate technical details to business stakeholders effectively is critical to the role.
5. Previous experience working with Technology Standard and Governance program and/or hands-on experience with ServiceNow application or other EUC management tools would be nice to have.

À propos de nous :

La TD est un chef de file mondial dans le secteur des institutions financières. Elle représente la cinquième banque en Amérique du Nord de par son nombre de succursales. Chaque jour, nous offrons une expérience client légendaire à plus de 27 millions de ménages et d’entreprises au Canada, aux États-Unis et partout dans le monde. Plus de 95 000 collègues de la TD mettent en commun leurs compétences, leur talent et leur créativité au service de la Banque, des clients qu’elle sert et des économies qu’elle appuie. Nous sommes guidés par notre vision d’être une meilleure banque et par notre objectif d’enrichir la vie de nos clients, de nos collectivités et de nos collègues.

Exigences linguistiques: N/A