OUR CUSTOMERS BRING A VISION - WE BRING THE PLATFORM TO SHARE IT ONLINE.

We believe those who contribute make us better. It’s why we support thought leaders, web developers, trailblazing businesses, entrepreneurs and innovators to contribute, share, and succeed online with domain names and a broad suite of hosting services.

Time and energy go into creating the tools and services that power our customer’s contribution. Like all things Rebel, our work culture invites and inspires, encourages exploration and embraces adaptation. Our manifesto - Be Thoughtful. Be Simple. Be Brave - is woven into the fabric of everything we do, from our robust products to our quirky office traditions.

About Rebel

We’re committed to:

1. Enabling Participation: Our mission is to give everyone the tools to contribute online. That means removing barriers and providing a thoughtful and accessible user experience, a venue for community events, discounts when cost is a barrier, and collaborating to help people power their ideas.
2. Building Community: We support those in our community locally, nationally and globally who share our passion for educating and enabling participation online.
3. Giving Back: We share our expertise through articles, podcasts and by taking the stage at inspiring events around the world. We also support amazing people and organizations that have a real impact on our society with discounted or free products and services.
4. Technology: We’re dedicated to protecting our customer’s data and digital assets online. Our infrastructure is the heart of our service offering. We guarantee 99.9% uptime from data centres around the world.

Position

We were early adopters of the AWS cloud when we migrated over 7 years ago. We continue to strive to stay up-to-date and use new and emerging technology to both save money, time and bring more value to our customers. We have a lot of the AWS technology offering in play be it in production or in an experimental context. We're looking for someone to join us in this journey.

The Live Production Support and Operations role will work within a small, nimble support and development team. This position is an engineering and maintenance role to contribute to a small team responsible for applications that support hosting and network operations.

In this position, you will contribute to both the support and operations of Rebel's existing cloud application, as well as the architecture and deployment of new cloud solutions. You will be working on the web hosting, email, DNS, and domain systems that power the websites of our many customers.

Minimum Requirements:

For this position, we require an Engineering degree, Computer Science or related degree and systems administration (or devOps) experience.

Responsibilities:

• Provide second level support for customer websites, applications and email.
• Occasional after hours support (up to 1-2 incidents per week).
• Maintain Plesk and Virtuozzo VPS servers.
• Maintain and improve existing AWS infrastructure.
• Monitor system stability and performance and troubleshoot site issues.
• Administering Unix/Linux and Windows based systems.
• Administering database systems (MSSQL, MySql).
• Using cloud computing services and approaches with AWS.
• Research, develop and implement the latest technologies with AWS.
• Coding and scripting using a wide variety of open source technologies and tools.
• Working with infrastructure as code tools such as Opsworks.
• Contributing to IT operations processes.

Skills:

• Deep proficiency in system administration, security, networking and web technologies.
• A detailed understanding of core network protocols and services (TCP/IP, HTTP/HTTPS, REST/SOAP, FTPS/SFTP, DNS, SSL, firewalls, load balancers).
• Advanced knowledge of AWS Services including: EC2, VPC, S3, ELB, EBS, RDS, Route53.
• Agile & Scrum project management techniques.
• Analytical skills for performance measurement and data driven decisions.
• Leverage advanced cloud platform services and techniques.
• Source Control, Automated Build and Continuous integration.
• Maintainable & Testable Code.
• Progressive Release.

Experience:

• 5+ years’ experience in enterprise Linux and Windows DevOps, configuration management, software development, and agile processes.
• 5 Years working in Linux environment.
• 2 years with scripting languages such as Bash, Perl, Python or JavaScript.
• 2 years writing or editing technical documentation.

Our approach:

• We strive for Simple, Clean and Testable code.
• We love cloud computing (AWS) and service architecture.
• You support your team and raise everyone’s game.
• You support what you build.
• You are brave and take action.

NON-SMOKERS ONLY, PLEASE!