Job Description Posted Monday, November 4, 2024 at 7:00 AM
We know what it means to put the customer first—our business is built upon a tradition of exceptional, individualized customer service. Our employees experience the excitement and satisfaction that comes from working for a successful, expanding company where every team member makes a difference and where initiative and hard work are valued and rewarded. We are confident that if you choose to work at ROBINSON, you will be taking your first steps towards a challenging, profitable, and satisfying career.
ROBINSON is seeking a skilled IT Administrator to manage and support our internal systems and infrastructure. As a key member of the IT team, you will ensure the security, reliability, and efficiency of our systems to support the company's business operations. The ideal candidate will have extensive experience with Atlassian products, database management, and CI/CD tools, with a strong ability to troubleshoot issues and ensure smooth operations across our technology stack.
What you will do:
Manage and maintain internal IT systems and infrastructure.
Administer core products, including Atlassian Jira, Confluence, and Monday.com.
Expand Asset Management and IT service desk capabilities at ROBINSON.
Support CI/CD processes and DevOps requirements, including the administration of Jenkins and other automation tools for a wide portfolio of data integrations.
Collaborate with business teams to provide technical analysis and solutions as required.
About You:
Proven experience as an IT Administrator, System Administrator, or in a similar role.
5-10 years of IT technical experience.
Bachelor's degree in Computer Science, Information Technology, or a related field.
Hands-on experience with Atlassian products (Jira, Confluence) and their administration.
Experience with data science principles and BI tools (such as Domo) is considered an asset.
Strong understanding of CI/CD pipelines and automation tools, particularly Jenkins.
Familiarity with Managed Engine solutions (ServiceDesk Plus, Desktop Central, MDM) is preferred.
Solid knowledge of network protocols, security practices, and troubleshooting methodologies.
Experience with cloud platforms (AWS, Azure, etc.) is an advantage.
Excellent scripting and automation skills (Python, PowerShell, etc.).
Strong problem-solving abilities and excellent communication skills.
Ability to work independently and within a team.
ITIL or related ITSM Certification is a plus.
ROBINSON values your experience and recognizes the contributions you make to the success of our business. Your starting pay will be based on the skills and experience you bring to the role, with opportunities to earn more as you grow and develop with us. Your salary will be supplemented with monthly bonus opportunities, annual profit share, wellness days, RRSP program and a generous benefits package.
ROBINSON is committed to a diverse, inclusive, and respectful workplace. We strive to foster an environment that values our differences and believe in giving back to the communities in which we live and work.
ROBINSON will provide accommodation for candidates with disabilities throughout our interview and selection process.
Thank you to all interested candidates, only those selected for an interview will be contacted.
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