Customer Service Representative

job
  • Adecco US, Inc.
Job Summary
Location
Louisville ,KY 40201
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
13 Nov 2024
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Job Description

How would you like to earn $20 per hour for Remote Customer Service work!? If so, youre in luck because Adecco is currently hiring for Customer Service Roles!

The Customer Service Role is accountable for engaging the shareholders of our clients; delivering first-class customer service to some of the worlds best-known brands. Our Specialists resolve complex issues related to shareholders accounts and transactions, ensuring the highest levels of customer service, building shareholder confidence with each interaction, and our clients. For instant consideration, apply now!

Responsibilities for this Customer Service role include:

1. Responds to customers via inbound/outbound calls or written correspondence to the day-to-day activities generated by claimant, shareholders, or other participants.

2. Researches account and transaction information and records to resolve issues and discrepancies; provides documentation on customer activities and information on products and services.

3. Uses multiple computer systems to locate, interpret, and communicate information to provide exceptional customer service.

4. Provides customers with exceptional customer service and a positive impression of self and organization through courteous, prompt, and responsive resolution of customer inquiries.

5. Provides up to date and accurate information by utilizing knowledge of internal systems to source, interpret and communicate information to customers.

6. Escalates more complicated issues to appropriate Team Leader or ATL; identifies stakeholder, claimant trends or common issues and communicates to their Team Leader or ATL as appropriate.

7. Promotes additional services/ communication channels to customers when necessary.

8. Other duties or tasks as assigned by management.

Qualifications for Customer Service roles include:

1. Financial experience or tax experience is a plus

2. High School Diploma or equivalent required

3. Demonstrated organizational and time management skills

4. Proven ability to analyze information and make independent decisions

5. Strong experience with Microsoft Office Suite

For instant consideration for this Customer Service role click on Apply Now!

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance

**Pay Details:** $20.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

+ The California Fair Chance Act

+ Los Angeles City Fair Chance Ordinance

+ Los Angeles County Fair Chance Ordinance for Employers

+ San Francisco Fair Chance Ordinance

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