Job Description - YMCA OF THE FOOTHILLS

Job Title: FACILITY OPERATIONS TECHNICIAN

FLSA Status: NON-EXEMPT

Reports to: DIRECTOR, FACILITY OPERATIONS

MISSION:

The mission of the YMCA of the Foothills is to organize, develop, finance, and conduct programs for an association of persons of all ages that will, by putting Christian principles into practice, enrich the quality of their lives spiritually, mentally, physically and socially.

POSITION SUMMARY:

The Facility Operations Technician is responsible for carrying out variety of tactics and programs that are aligned with the Association's strategic direction. The staff member will work effectively with members and program participants

The Technician will be responsible for overall maintenance, cleanliness and facility operations including the supervision of the facilities and related staff/vendors. Will perform routine and/or skilled preventive maintenance duties in the repair, alteration, & modification of buildings, equipment, & facilities This position had the authority to make decisions to ensure all YMCA policies are courteously enforced and the interests and safety of the members are kept in mind at all times

The Technician will be exposed to information that is considered confidential (i.e. personal information on members, employees, facility, etc.) He or she is expected to maintain confidential information, as the job requires.

ESSENTIAL FUNCTIONS:

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• Responsible for repair and maintenance projects based on urgency and priority, including but not limited to plumbing, electrical, carpentry, painting, drywall, masonry, roofing and plaster patch, lock repair and replacement, minor roof repairs, window and screen repair, and other general repairs.
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• May perform manual labor, including repair work of fixtures, and structural elements in the facility and general maintenance of the facility. May perform emergency repairs to operational equipment, utilities, furniture, grounds and buildings as needed.
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• Assist maintenance vendors (Ex. HVAC and plumbing) when on-site to address work orders
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• Inspects building, be aware of potential hazards and cleans and sets up as necessary.
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• Works with the Facility Coordinator on managing supply inventory and address inventory levels for all janitorial and maintenance supplies as needed
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• Attends and participates in safety meetings. Acts as the facilities department liaison to report department/facilities concerns.
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• Knows the Emergency Action Plan and implements when necessary.
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• Responsible for facility keys and the management of facility's hand-radios.
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• Builds rapport relationships with members; helps them connect with each other and the Y. Encourages member involvement and identifies potential volunteers. Responds to all comments or complaints by the end of each shift if not immediately. Directs members to a supervisor or senior management if the problem persists, or cannot be handled
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• Evaluates the Facility Operations function for operational effectiveness and impact.
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• Effectively works within the operating budget and expenses as needed and required.
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• Enforces and adheres to Association standards regarding safety and risk management.
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• Responsible for reporting any staff or child accident/incidents or suspected child abuse injury to the Director, Facility Operations as soon as possible. Complete appropriate reports, make necessary phone calls, and follow all emergency procedures.
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• May lead staff meetings and trainings as scheduled and required.
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• Participates in team fundraising strategies and opportunities and provide support and team leadership to the Association's annual support campaign.
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• Promote the Y and youth development initiatives, programs, and benefits.
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• Follows and enforces YMCA policies and procedures, including but not limited to those related to medical and disciplinary situations, child abuse prevention, emergencies, dress guidelines, and cleanliness standards.
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• Act as representative of the YMCA of the Foothills at all times.
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• Other duties as assigned.
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YMCA COMPETENCIES (Team Leader):

Advancing our Mission & Cause:

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• Change Leadership: Facilitates, co-creates, and implements equitable change for the good of the organization and/or community
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• Engaging Community: Builds bridges with others in the community to ensure the Y's work is community-focused and welcoming of all, providing community benefit
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• Philanthropy: Secures resources and support to advance the Y's work
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• Volunteerism: Engages volunteers and promotes social responsibility at all levels of the organization
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Building Relationships:

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• Collaboration: Creates sustainable relationships within the Y and with other organizations in service to the community
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• Communication & Influence: Listens and expresses self effectively and in a way that engages, inspires, and builds commitment to the Y's cause
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• Inclusion: Values all people for their unique talents, and takes an active role in promoting practices that support diversity, inclusion, and global work, as well as cultural competence
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Leading Operations:

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• Critical Thinking & Decision Making: Makes informed decisions based on logic, data, and sound judgment
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• Fiscal Management: Manages the Y's resources responsibly and sustains the Y's nonprofit business model
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• Functional Expertise: Executes superior technical skills for the role
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• Innovation: Creates and implements new and relevant approaches and activities that improve and expand the Y's work and impact in the community
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• Program/Project Management: Ensures program or project goals are met and intended impact occurs
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Developing & Inspiring People:

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• Developing Self & Others: Develops self and supports others (e.g., staff, volunteers, members, program participants), both formally and informally, to achieve their highest potential
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• Emotional Maturity: Demonstrates ability to understand and manage emotions effectively in all situations
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QUALIFICATIONS:

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• HS Diploma. Specialized training in facilities/building management, HVAC, Electrical, Plumbing, or equivalent
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• One (1) year previous experience in facilities/building management or and equivalent combination of certification or training and experience in facilities management. Experience at a YMCA preferred.
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• Ability to work effectively with people of different backgrounds, abilities, opinions and perceptions
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• Ability to follow and accept instruction, and relate well with peers.
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• Must have commitment to the mission and cause of the YMCA and uphold its values and ethics.
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• CPR and First Aid certifications within 90 days of employment
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• Must be able to model the core values; Caring, Respect, Responsibility, and Honesty.
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PHYSICAL DEMANDS

Sufficient strength, agility and mobility to perform essential functions of position and to supervise program activities.

While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to stoop, bend, kneel, crouch, crawl, talk, hear, stand, walk, sit, and reach with hands and arms. The employee must occasionally lift, push, pull, and/or move material in excess of (100) pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

ACKNOWLEDGEMENT:

I have read and understand the above position description and accept the position at the agreed upon salary and conditions as indicated. I agree to fulfill all requirements necessary for the performance of all job segments described. I also understand that my scheduled shift is not to be used for my own personal time; i.e. working out, reading paper, homework, and personal phone calls. By example, in performance, through behavior and in interaction with other staff, members, I will further the goals and objectives of the YMCA and make a positive contribution to the success of the YMCA of the Foothills.