Spring Lake Village
Drives automobile or van to transport residents of the facility to specified destinations according to resident needs and within transportation department guidelines and schedules.
ESSENTIAL FUNCTIONS
Includes the following. Other duties may be assigned as necessary.
• Provides quality Customer Service efficiently to residents, families, co-workers and vendors in a manner to ensure satisfaction.
• Drives automobile to transport residents to and from their destinations. Assists residents into and out of vehicle and loads and unloads baggage and packages as needed in a safe and effective manner.
• Follows all Front Porch safety protocols.
• Regulates heating, lighting and ventilating systems for resident comfort. Inspects vehicle daily before departure by using the pre-trip/post trip inspection form.
• May load and unload resident's walkers, wheelchairs or other mobility devices.
• Maintains contact with residents or works with the receptionist in order to schedule, confirm, and adjust appointments as needed.
• Arrives to work on time in proper clean uniform, good personal hygiene and with nametag visible.
• Keeps vehicle polished and in good operating condition. Reports any maintenance problems.
• Complies with local traffic regulations. Reports delays or accidents.
• Operates hands free cellular phone to communicate with various individuals to facilitate operations.
• Performs miscellaneous errands as requested.
• May be required to record billing charges to residents for services rendered.
• Follows highest standards of cleanliness. Follows all federal, state and corporate policies, health codes and guidelines.
• Follows and ensures department safety standards, practice body mechanic techniques and participate in campus-wide safety programs.
• Performs all duties in a safe and efficient manner. Wears safety equipment as required for the job. Reports any safety hazards and/or accidents to supervisor.
• Attends all mandatory in-service meetings. Complies with all department and facilities policies and procedures.
JOB REQUIREMENTS and QUALIFICATIONS
• High School diploma or general education (GED); or 1-3 months related experience and/or training; or equivalent combination of education and experience.
• Must possess a valid Class C California driver's license. Driving record must meet approval of Front Porch insurance requirement. California DMV Pull notice program.
• Ability to read and comprehend instructions in English, short correspondence, and memos; ability to write general correspondence; ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization..
• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions and decimals.
• Ability to analyze situations and present observations and recommendations to supervisor and other staff; ability to apply commonsense understanding to carry out instructions in written, oral, or diagram form; ability to deal with problems involving several variables in standardized situations.
Front Porch is an Equal Opportunity Employer. We support all aspects of diversity and provide equal employment opportunity to all employees and applicants without regard to race, color, religion, sex, marital status, national origin, age, sexual orientation, disability or status as a veteran in accordance with the applicable nondiscrimination laws. Final candidates must successfully complete a pre-employment physical, physical abilities test, drug screen and Department of Justice Criminal background clearance.