Premier Disability Services is a growing company that is a full-service social security disability advocacy firm. We assist customers in applying for Social Security Disability at every stage of the process whether they are first time, have been denied or going to a hearing in all 50 states. Our services have helped over 100,000 individuals in filing their application successfully.

Premier Disability Services, an Internet Brand company, is seeking qualified individual to join our high-volume call center team based in Minneapolis, MN.

What you will be doing:

• Completing online applications
• Asking personal medical questions
• Managing multiple systems
• Maintaining confidentiality and productivity goals

What we’re looking for

Education and Experience:

• Two (2) years high-volume call center experience
• Two (2) years Customer Service/Sales experience preferred.

Qualities:

• Ability to retain information and learn new systems quickly.
• Commitment to strong attendance.
• Strong computer knowledge and excellent typing skills at least 50WPM.
• Be able to deal with high call volume while deescalating scenarios through conflict resolution skills set.
• Must have sharp attention to detail and ability to perform with high degree of accuracy.
• Strong analytical skills to review documents and reach sound decisions.
• Ability to meet multiple performance targets at or above benchmark levels; including, but not limited to accuracy, call quality, timeliness, and productivity.

What we offer:

• Competitive pay. In office Pre Hearing Case Managers will start at $18/hr and will have the opportunity to get up to $21/hr within their first six months.
• Medical, Dental and Vision insurance.
• PTO and paid holidays!
• Cafeteria onsite and a subsidized lunch program.
• Opportunities to grow within the company!