Client Service Representative (Hybrid)

job
  • Atlantic Group
Job Summary
Location
Boston ,MA
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
20 Nov 2024
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Job Description

Job Overview - Client Service Representative (Hybrid):Become part of our client’s Boston, MA team as a Client Service Representative. In this temporary role, you will manage assigned client relationships with a focus on fund accounting, administration, and custody, ensuring proactive solutions and high client satisfaction.Compensation: $24/hourLocation: Boston, MASchedule: Monday to Friday (Hybrid)Responsibilities as the Client Service Representative: Client Management: Address and resolve day-to-day client inquiries, escalating issues when needed.Collaboration: Work with internal teams to resolve client issues and meet deliverables.Communication: Keep clients updated on inquiry statuses and share insights on trends to improve processes.Reporting: Execute reviews of client reporting and reconciliations, ensuring accuracy and escalating issues as necessary.Training: Conduct client training sessions to teach them how to utilize internal systems and reduce manual intervention.Qualifications for the Client Service Representative: Education: Bachelor's degree or equivalent required.Experience: Prior experience in Client Service or a related Financial Services role preferred.Skills: Strong verbal and written communication, analytical and problem-solving skills.Technology: Strong proficiency in Microsoft Office Suite with the ability to quickly adapt to new technologies and systems.#J-18808-Ljbffr

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