Our client, a leader in access control and customer service solutions, is seeking a Customer Service Assistant to join their team. As a Customer Service Assistant, you will be part of the In and Outbound Support Department supporting a majority of east coast customer. The ideal candidate will have strong communication skills, excellent organization, and attention to detail, which will align successfully in the organization.
Job Title: In and Outbound Customer Service Assistant
Location: Salem, OR
Pay Range: $18.27 per hour
What's the Job?
1. Process customer orders and handle inbound phone calls.
2. Prepare correspondence and fulfill customer needs to ensure satisfaction.
3. Apply pre-established guidelines to perform tasks efficiently.
4. Maintain accurate documentation and ensure customer satisfaction.
5. Work closely with supervisors to manage tasks and queries.
What's Needed?
1. High school diploma or equivalent.
2. 0-2 years of experience in customer service or a related field.
3. Familiarity with basic customer service concepts and procedures.
4. Ability to follow instructions and work under supervision.
5. Strong communication skills to interact with customers.
What's in it for me?
1. Competitive pay rate of $18.27 per hour.
2. 40-hour workweek with potential for overtime.
3. Consistent daytime hours (5 AM - 4 PM, Monday - Friday).
4. Opportunity to develop skills in customer service and process management.
5. Work with a well-established company in the access control industry.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells
ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands - Manpower, Experis, Talent Solutions, and Jefferson Wells - creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent