Role Overview

KPOT Korean hot Pot and BBQ is seeking a Training Manager to join the operations team. The Training Manager will partner with the operations senior leadership to own and manage field restaurant learning and development programs. With a focus on the enhancement of new opening training needs and trainer certification programs.

Responsibilities & Duties

• Lead the trainer certification program
• Ensure regional management, and company trainers are versed in specific restaurant opening training skills
• Audit materials to ensure compliance with SOP updates and new restaurant needs/programs
• Conduct training restaurant opening evaluations to assess the effectiveness of training
• Drive NSO evolution and development of training materials to support employee development and success
• Manage cross functional projects to support NSO procedures
• Complete
• Manage and create video based training content in line with restaurant learning needs with the field

Qualifications

• Restaurant Experience in Full Dining
• Prior experience managing training solutions in a restaurant environment
• Proficient in Word, G Suite (google sheets, hangout, etc.), and excel
• Excellent written and verbal communication
• Experience creating video based training content and workflows
• Ability to travel frequently with flexible working hours
• Travel time subject to change: approx. 50% of the month (this includes out of state)
• Strong BOH experience
• Bilingual (Spanish) Required