The Technical Writer’s primary function is to develop and maintain product manuals, specifications, and how-to guides.

He or she will prepare clear and effective documentation on systems, hardware and software that can be utilized by both technical and marketing departments in discussions with customers. This person will report to the Lead Technical Writer.

Job Responsibilities

• Develop comprehensive documentation that meets organizational standards
• Obtain an understanding of products and services to translate complex product information into simple, polished, and engaging content
• Write user-friendly content that meets the needs of the target audience
• Develop and maintain detailed databases of appropriate reference materials, including research, usability tests, and design specifications
• Evaluate current content and develop innovative approaches for improvement
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Independently gather information from subject matter experts to develop, organize, and write procedure manuals, technical specifications, and process documentation
• Develop content in alternative media forms for maximum usability

Job Qualifications

• Must have an active Secret Clearance or above
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Previous experience writing documentation and procedural materials for multiple audiences
• Superior written and verbal communication skills, with a keen eye for detail
• Experience working with engineering to improve user experience: design, UI, and help refine content and create visuals and diagrams for technical support content
• Proven ability to handle multiple projects simultaneously, with an eye for prioritization
• Excellent written skills in English
• Strong working knowledge of Microsoft Office Products (Word, PowerPoint, Excel)
• Working knowledge of Adobe Acrobat for converting documents to PDF and bookmarking
• Bachelor’s degree in relevant technical field
• 8+ years of industry experience as an effective technical writer
• Highly desired:
• Experience in electrical/electronic fields
• Experience with AutoCad
• Experience with Photoshop
• Experience with FrameMaker
• Experience developing Mil-Spec documentation and IETMs
• Experience with Simplified Technical English

Reliance One, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.