Client Support Specialist

job
  • S&A Group
Job Summary
Location
Dearborn Heights ,MI
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Dec 2024
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Job Description

Do you have a strong background in customer service and a genuine commitment to helping clients make informed choices? We’re excited to invite enthusiastic professionals like you to become part of our team as an Insurance Advisor. In this role, you’ll provide insightful guidance to prospective clients, helping them understand our insurance options and recommending the best coverage to meet their needs. You’ll also offer dedicated support to existing clients by responding to billing questions, updating benefit information, and delivering valuable recommendations. Why You’ll Love This Role: • Remote Flexibility : Enjoy working from home with occasional opportunities for in-person team interactions. • Extensive Training : Benefit from thorough training designed to ensure your success and confidence. • Growth Opportunities : Paths for advancement and career growth within the organization. • Supportive Team Culture : Be part of a collaborative, encouraging team that values each member. Responsibilities: • Reach out to potential clients to assess their insurance needs and suggest tailored coverage options • Provide top-tier service to build trust and maintain strong client relationships • Accurately manage client accounts, ensuring all information is up-to-date and accessible • Respond promptly and professionally to incoming inquiries about products and services • Conduct follow-ups with clients to confirm their satisfaction and address any concerns • Collaborate with team leaders to stay informed about new products, services, and initiatives Qualifications: • Experience in customer service, sales, or advisory roles • Access to a reliable laptop or iPad and high-speed internet connection • A quiet, dedicated workspace suitable for remote work • Exceptional communication, listening, and interpersonal skills • High school diploma, GED, or equivalent Compensation: $50,000 - $65,000 annually, based on performance

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• Reach out to potential clients to assess their insurance needs and suggest tailored coverage options • Provide top-tier service to build trust and maintain strong client relationships • Accurately manage client accounts, ensuring all information is up-to-date and accessible • Respond promptly and professionally to incoming inquiries about products and services • Conduct follow-ups with clients to confirm their satisfaction and address any concerns • Collaborate with team leaders to stay informed about new products, services, and initiatives

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Compensation:
$50,000-$65,000 per year

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