Description
Our property is growing rapidly and we are looking for a night auditor who loves working with people, possesses a strong commitment to customer satisfaction, and has bookkeeping experience! Hospitality Associates operates Comfort Inn (opening soon), La Quinta Inn & Suites and Best Western Chena River Lodge in Fairbanks, Alaska. We provide the tools and training to bolster your hospitality career goals. If you are seeking an overnight position with a team of true professionals, apply today!
Responsibilities
•Compile and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management
•Process additional administrative, bookkeeping. and accounting procedures as required
•Audit and reconcile all financial records such as cash drawer activity, credit card transactions, room charges, final bill preparation, and occupancy percentages
•Delegate housekeeping, security, and service requests, respond to guest inquiries and resolve guest complaints, process reservations and check-ins, and other front desk agent duties as required
•Ensure all guests feel they are having an exceptional experience at the property
Qualifications
•Excellent customer service and communication skills are required
•Experience in the hospitality industry or guest services is preferred, but not required
•Must be computer proficient; experience with accounting or reservation software is a bonus
•Requires a flexible schedule that allows for overnight shift hours
•Some college is preferred but a high school diploma or equivalent is required