call center

job
  • Randstad
Job Summary
Location
Atlanta ,GA 30383
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
03 Dec 2024
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Job Description

call center.nnatlanta , georgiannposted 7 days agonnjob detailsnnsummarynn$14 - $14.36 per hournntemp to permnnhigh schoolnncategory office and administrative support occupationsnnreferenceAB_4661588nnjob detailsnnReady to put your highly in-demand customer service skill set into practice in a fast-paced environment? If you're an experienced professional who has demonstrated people skills, loves troubleshooting and lives to delight customers, we have amazing customer service jobs waiting for you. Read on to learn a little bit more about the job requirements — and if you think you're qualified, be sure to . We'll get back to you promptly and schedule an online interview if we think you're a match. Pay: $14.36/hr with weekly pay! Hybrid schedule!nnsalary: $14 - $14.36 per hournnshift: Firstnnwork hours: 8 AM - 5 PMnneducation: High SchoolnnResponsibilitiesnnAnswer incoming calls from consumers including the general public, prospective enrollees and people assisting enrollees or acting on their behalf in accordance with all performance standards, policy and procedures, and protocols including but not limited to the confidentiality and privacy policies.nnTrack and document all inquiries using the applicable systems.nnComplete associated tasks according to the established guidelines.nnMeet Quality Assurance (QA) and other key performance metrics.nnFacilitate the fulfillment of caller requests for materials via mail, email, or download.nnTransfer/refer consumers to appropriate entities according to the established guidelines.nnEscalate calls or issues to the appropriate designated staff for resolution as needed.nnFacilitate translation services for non-English speaking callers according to procedures.nnAttend meetings and trainings as requested and maintain up-to-date knowledge of all programs and systems.nnSkillsnnCall CenternnCall Center SupportnnTelephone EtiquettennFollow-upnnTyping SkillsnnBasic Software SkillsnnQualificationsnnYears of experience: 0 yearsnnExperience level: Entry LevelnnRandstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether you're looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.nnEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.nnAt Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).nnThis posting is open for thirty (30) days.nnget in touchnnwe are here to help you with your questions.nnSLnnsarah lawsonnn+1 314 288 2135 (tel:+1 314 288 2135)

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