Ovia Health , a wholly-owned subsidiary of Labcorp , offers a preventative and proven platform trusted by over 22 million families for daily personalized health engagement with high-touch support, 50 clinical programs and research validation from 60 peer-reviewed publications and 35 partnerships with world-renowned research institutions. Our mobile apps and comprehensive digital solutions for fertility, pregnancy, and parenting empower people to take control of their health and navigate parenthood with confidence. Ovia Health and Labcorp are Equal Opportunity Employers. We are proud of our diversity, and we create inclusion and belonging through how we onboard, meet, connect, engage, and communicate. Join us The STAFF SOFTWARE ENGINEER is a key technical expert within Ovia’s Engineering team. This role coordinates engineering support for Ovia’s enterprise clients, through a combination of hands-on work and coordination with other engineering teams. This role is expected to fully understand and document “run books” for enabling these processes to be done in a scalable way, and also to recommend tooling and architectural changes for future, better ways of handling these activities. Who you are: Passionate about women's and family health and a strong believer in Ovia's mission to improve lives Able and willing to contribute to product and business direction and collaborate across teams Moves quickly and prioritizes pragmatic, working solutions Enjoys the success of our customers. Is highly responsive and flexible to respond to both planned and ad hoc requests from customers. Flexible enough to communicate in a variety of contexts (sales, implementation, security audits, etc.) regarding our software systems and products What you will do: Learn and document existing processes for enterprise client support. Learn and document processes for making changes to certain production systems for client support requests. Where possible, align those client support processes with processes for making other changes to production systems, with the ability to perform either. Recommend improvements to processes for future scalability - for example, new tools. Working closely with the other client success functions within Ovia, ensure that client needs are met. This may be personally performing an engineering task or coordinating with another team. Communicate clearly and transparently with other engineering and business stakeholders regarding progress in understanding, documenting, and scaling up Ovia’s enterprise business processes. Evangelize best practices that improve code quality and developer productivity, while leading by example in your own work Depending on the needs of the business, be able to effectively lead a small team, such as another client support individual, or a group that builds tools for client support. Work cooperatively across the Labcorp businesses to improve and integrate our technology and data What we require: Top-notch software engineering ability and 5 years of experience in software customer implementations built on top of performant and reliable full stack services Fluent in engineering best practices and ability to incorporate these into designs and execution Understanding of all aspects of the software and product development lifecycle Ability to work effectively with stakeholders to translate business and product goals into software solutions Significant familiarity and experience with PHP. Other languages such as Javascript are a plus. Significant familiarity and experience with SQL and other database technologies. Significant experience with AWS products Ability to effectively communicate complicated technical topics with other internal stakeholders. Ability to prioritize and work on multiple projects within an agile environment. Demonstrated experience as a technical leader, and ideally as a people manager. What we offer: We are a lively, creative team that works hard and laughs a lot. We love what we do, and working at Ovia Health is a chance to be a part of something truly impactful. We value our employees tremendously and do what we can to help them stay happy and healthy, at work and away from it. In addition to a supportive and healthy environment, we offer: Small, dynamic and tight-knit teams that encompass a supportive and collaborative atmosphere Flexible work schedule Paid vacation and sick leave Four options for medical insurance coverage Dental, and vision as well as many other wellness-centered benefits Employer contribution to 401k with immediate vesting plan Paid parental leave Ability to be fully remote(US), given availability between core hours of 10am ET and 4pm ET; preference is given to candidates within a reasonable distance from Ovia’s Boston location Pay Range: $150,000 - $170,000 annually Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only. For more detailed information, please click here . Application window will close on 12/20/2024 Labcorp is proud to be an Equal Opportunity Employer: As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. 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