At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. Job Description: Job Title: Baker Department: Bakery FLSA : Non-Exempt General Function Responsible for baking products for orders and to replenish displays. Additionally, ensuring to always maintain a positive company image by providing courteous, friendly, and efficient customer service to customers and team members. Core Competencies Partnerships Growth mindset Results oriented Customer focused Professionalism Reporting Relations Accountable and Reports to: District Store Director, Store Manager, Assistant Managers of Perishables, Store Operations, and Health Wellness Home; Bakery Department Manager Positions that Report to you: Apprentice Baker, Bakery Designer, Wrapper, Fryer Primary Duties and Responsibilities Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions. Smiles and greets customers in a friendly manner. Makes an effort to learn customers’ names and address them by name whenever possible. Assists customers by: Escorting them to the products they’re looking for. Securing products that are out of reach. Loading or unloading heavy items. Making note of and passing along customer suggestions or requests. Performing other tasks to enhance the shopping experience. Answers the telephone promptly and provides friendly service to customers. Checks orders for the day and sets up a timeline and production schedule. Prepares, bakes, and fries all department products as needed. Reviews product status and appearance for freshness. Invoices and puts away product as instructed by the department manager. Anticipates product needs for the current and subsequent days. Inspects incoming product quality and quantity. Understands the use and issues related to bakery equipment. Checks signage for correct labels on ad items. Reviews department for potential safety issues. Operates as a lead with bakery clerks. Prioritizes orders as per customer and department manager requests. Proofs necessary items. Pulls product from the freezer or cooler. Understands and practices proper sanitation procedures. Maintains strict adherence to personal hygiene and dress codes. Adheres to company policies and individual store guidelines. Reports to work when scheduled and on time. Secondary Duties and Responsibilities Orders supplies and merchandise items for the department as directed by the bakery manager. Reviews current product on the shelf and re-merchandises as needed. Writes the department schedule and ensures employees are present and on time. Assists in other areas of the store as needed. Performs other job-related duties and special projects as required. Knowledge, Skills, Abilities and Worker Characteristics Ability to solve practical problems with limited standardization. Ability to perform arithmetic calculations involving fractions, decimals, and percentages. Ability to copy data and provide basic direction. Education and Experience High school or equivalent experience and over six months to one year of similar or related experience. Physical Requirements Must be physically able to exert up to 50 pounds of force occasionally and up to 20 pounds of force frequently. Visual requirements include vision from more than 20 inches and less than 20 feet. Must be able to perform physical activities including stooping, crouching, reaching, standing, walking, pushing, pulling, lifting, and repetitive motions. Working Conditions This position is continually exposed to flour, noise, and temperature extremes. Equipment Used to Perform Job Mixers, proof box, ovens, sheeter, fryer, telephone, cash register, label machine. Contacts Deals with customers and the general public daily, works with suppliers/vendors weekly. Confidentiality Has access to confidential information including sales. Are you ready to smile? Apply today J-18808-Ljbffr