Title : Senior Content Designer

Hybrid schedule in San Diego, CA (candidates MUST be local!)

Type of Employment: 6-month contract to start (full-time, 40 hrs/week)

**Please check the compensation range prior to applying to ensure alignment

Position Overview: Our client is hiring a senior-level content designer who is confident owning the end-to-end content strategy and execution on AI-first tax prep. In this role you’ll focus on crafting the next evolution of tax prep by bridging AI-first capabilities a human-directed voice and tone. You’ll also work across functions, teams, and business units to create seamless, intuitive, and scalable end-to-end experiences.

Ideal candidate will:

• Have demonstrated experience writing UX content for complex software products (min. 3 years exp).
• Have genAI content strategy and design experience, demonstrated across a range of AI solutions.
• Collaborate with your cross-functional team, and thrive in a focused, iterative design environment.
• Write spot-on content for every screen, choosing the right tone, structure, and voice.
• Value the balance of words to visual elements, content density, and highlighting customer benefits
• Demonstrate your understanding of design strategy, data guidance, and research inputs.
• Show us how you’ve solved problems while also driving conversion and revenue.

Skills:

Required skills:

• UX writing skills: 3-5 years experience as content designer or UX writer, working on consumer
• software products. Tools include Figma, or similar.
• Collaboration: Experience working closely with product designers, user research, engineering,
• analytics and other cross-functional stakeholders.
• Initiative: Ability to manage own projects; work within tight time deadlines; and comfortable
• receiving, responding to, and incorporating feedback.

Nice-to-haves:

• Experience writing for AI, tax, customer service, or other fintech product
• Experience with UX design and user research practices.

Role Details

• Location: San Diego
• Education/Experience: Bachelor’s degree or commensurate experience, 3-5 years industry
• experience, must submit writing samples or a portfolio
• Software/Apps: Figma, Sketch or similar; Google Docs, Sheets, Slides