Genpact is seeking analytical, motivated, collaborative, and enterprising individuals to responsible for being a focal for:

· Traceability and organization of back-to-birth data for large quantities of aviation components

· Routing replaceable units to various repair vendors per sourcing agreement

· Create and manage order transactions, scan quotes and relevant documents from the perspective of the customer, ensure their satisfaction with completeness and accuracy of paperwork

Responsibilities

· Enter accurately piece part time and cycle calculations into the ERP system.

· Upload accurately whole engine record packages into electronic library.

· Provide weekly status reports on Records open in backlog and completed.

· Review Back to Birth records for completeness and accuracy for assigned engine models.

· Effectively work with broader stake holders to resolve gaps in the records.

· Responsible for interfacing with various levels of the organization for key updates.

· Investigate and respond to daily records questions from a global Customer Service team.

· Track and report out volume of Customer questions responded too

· Run and provide additional required reports as assigned by the supporting Manager.

· Accommodate 'Reporting' responsibility

Qualifications we seek in you!

Minimum qualifications

· High School Graduate

· Good Writing/Email skills (MS Outlook)

· Good Interpersonal, Time Management & Planning skills

· Self-driven and motivated

· Basic PowerPoint and Excel skills

· Ability to work and coordinate with client and various external & internal teams at Genpact

Preferred qualifications/Skills

· Supply Chain Knowledge (Aviation or Repairs are a bonus)

· Basic MS Excel and VBA

Note: “Los Angeles, California based candidates are not eligible for this role. Arkansas City, KS/Winfield, KS area candidates are eligible for this role only.”