**Property Manager – Job Description**

The Property Manager is responsible for overseeing a portfolio of residential co-ops and condominiums OR rentals, ensuring the delivery of exceptional client service in line with company standards. The ideal candidate will be an experienced, hands-on professional who is accountable for all aspects of property management, including effective communication with board members, residents, and building staff. The Property Manager will also manage building operations, ensure regulatory compliance, and oversee staff performance.

Key Responsibilities:

- **Portfolio Management:** Oversee a portfolio of co-op and condo OR rental properties, acting as the primary point of contact for board members, residents, legal professionals, engineers, architects, and building staff.

- **Regulatory Compliance:** Ensure adherence to all relevant NYC housing laws and building regulations, manage the resolution of violations and represent the building at administrative hearings when necessary.

- **Staff Management:** Supervise and manage building staff, including recruitment, training, and performance evaluations; represent the building at 32BJ labor hearings and arbitrations.

- **Capital Projects & Repairs:** Manage and supervise capital improvement projects, major repairs, and building-wide initiatives to ensure completion on time, within budget, and to a high standard.

- **Procurement & Contracts:** Collaborate with the Purchasing Department to procure goods and services, oversee contract management, monitor costs, and approve invoices for payment.

- **Board Meetings:** Attend and present at monthly board meetings, providing updates on building operations, financials, and ongoing projects.

- **Budget Management:** Develop and manage operating budgets, and provide financial recommendations to the board.

- **Customer Service:** Deliver outstanding customer service to foster positive relationships with clients, residents, and vendors.

- **Additional Duties:** Perform other tasks as assigned to ensure smooth and efficient operation of the property portfolio.

Qualifications:

- **Education:** A Bachelor’s degree is preferred.

- **Experience:** Minimum 4-6 years of hands-on experience managing residential properties in NYC is required.

- **Knowledge:** Strong understanding of building systems, maintenance operations, budgeting, and staff management. Familiarity with NYC housing laws, building codes, and union contracts (32BJ) is essential.

**Skills:**

- Exceptional organizational and project management abilities.

- Strong verbal and written communication skills, with the ability to present effectively to boards and stakeholders.

- Proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.

- Ability to manage multiple tasks and priorities in a fast-paced environment.

- **Client Service:** Exceptional interpersonal and customer service skills, with a strong ability to build and maintain relationships with clients, residents, and vendors.

- **Problem-Solving:** A proactive and solutions-oriented mindset, able to remain calm under pressure and effectively manage challenging situations.

- **Teamwork:** A collaborative team player who is eager to grow professionally and take on new responsibilities.