Who we are

Have you worked out the logistics of your career yet? You will at Rhenus!

The Rhenus Group is one of the leading logistics specialists with global business operations and annual turnover amounting to EUR 7.5 billion. 40,000 employees work at 1,320 business sites in more than 70 countries and develop innovative solutions along the complete supply chain. Whether providing transport, warehousing, customs clearance or value-added services, the family-owned business pools its operations in various business units where the needs of customers are the major focus at all times.

Join our team and thrive in a dynamic company culture rooted in the values of Entrepreneurship, where innovative thinking is celebrated, Integrity, where honesty and transparency drive our actions, Empowerment, where each team member is encouraged to take ownership and initiative, and Leadership, where we cultivate a collaborative environment that inspires growth and excellence. At our company, these core values aren't just words on paper – they guide our everyday decisions, foster a supportive community, and drive both individual and collective success.

What you will be doing

Reporting to the Manager of Customs, the Customs Broker is responsible for ensuring the smooth clearance of our clients’ goods through Canadian customs. You will act as a liaison between importers/exporters and the Canada Border Services Agency (CBSA), ensuring compliance with all federal and regional regulations.

You will be contributing to that vision by…

· Prepare and process import/export documents and other forms on behalf of clients according to customs regulations, laws, and procedures.

· Process incoming shipments with Canada customs to obtain release.

· Arrange delivery for shipments to customers.

· Trace shipments via Ocean/Air /Courier platform daily.

· Arrange payment of terminals/handling fees on shipments.

· Quote duty and tax rates on commodities for clients and update client profiles with proper HS codes, tariff treatments, and vendor information.

· Ensure entries are done in a timely manner to avoid storage and delays to customers.

· Answer customer queries about the status of shipments.

· Communicate with agents on customs issues to resolve problems with shipments.

· Support duty drawback processes and Canadian Duty Deferral program compliance.

· B2 form preparation.

What skills & experience you will bring to us

· 1 – 2 years of experience in a Customs support role

· Certified Customs Specialist (CCS) a strong asset

· Strong knowledge of global supply chain and logistics process

· Exceptional written and oral communication skills with a focus on relationship building.

· Mathematical and Financial Skills: Ability to work with numbers, spreadsheets, and data entry software.

· Strong attention to detail and accuracy required for documentation and daily duties.

· Strong interpersonal skills with the ability to thrive in a high pace environment.

· Refined problem-solving and negotiating skills.

· Proficiency in MS Office, with intermediate Excel skills preferred.

· Ability to provide after hours, weekends, and statutory holiday support as needed.

What are some key figures for the role?

· Ideal starting date is December 16, 2024

· You will receive a permanent full-time contract with a 40-hour work week.

· Parking is available on premises.

· You will have 15 vacation days per year.

Want to apply? Get in touch today.

Ignite your career with us and seize the opportunity to contribute your unique talents to a team that champions innovation and fosters individual growth. Elevate your professional journey – your next adventure awaits. Our benefits include:

· Health and Dental Care

· Comprehensive Life coverage

· RRSP Matching Program

· Employee & Family Assistance Program

· Free parking

· Generous Paid Time Off

· Education/Tuition Reimbursement

Rhenus Logistics Canada is an equal opportunity employer and is committed to a diverse and inclusive workforce. Accommodations are available upon request for candidates with disabilities taking part in all aspects of the selection process. To request accommodation please contact us.

We thank all candidates for applying, however, only successful candidates will be contacted for an interview. Currently, we are not looking for agency support with this position.