Property Manager Assistant

Job Location: Mount Brydges, ON

Compensation: $46,000.00-$49,000.00 per year (or to be negotiated)

Industry: Property Management

Schedule: Monday to Friday; Day Shift 4-5 Days a Week (flexible start/end times)

Workspace: 100% on site

Job Type: Full-time, Permanent

Job Overview

The Property Assistant plays a crucial role in supporting the property management team by ensuring smooth operations and excellent customer service. This position involves a variety of administrative tasks, including managing files, handling phone inquiries, and maintaining customer relationships. The ideal candidate will possess strong organizational skills, attention to detail, and a passion for delivering exceptional service to clients and tenants.

Duties

• Assist in managing property files and documentation to ensure accuracy and compliance.
• Handle incoming phone calls with professionalism and courtesy, addressing inquiries and directing them to the appropriate personnel.
• Support the property management team in administrative tasks, including scheduling appointments and coordinating meetings.
• Maintain customer relationship management systems to track interactions and follow-ups with tenants and prospects.
• Assist in negotiating lease agreements and renewals under the guidance of senior management.
• Provide exceptional customer service by responding to tenant requests and resolving issues promptly.
• Collaborate with sales teams to promote available properties and assist in the leasing process.
• Utilize Yardi or similar property management software for data entry, reporting, and tracking purposes.
• Other duties as assigned.

Qualifications

• Minimum 2 years experience in a similar role.
• Strong knowledge of property management principles and practices.
• Familiarity with Yardi or similar property management software is preferred.
• Must have strong multitasking and time management skills.
• Experience in preventative maintenance planning preferred.
• Tech-savvy and familiar with property management software.
• Great interpersonal skills for coordinating with contractors and communicating with tenants effectively.
• An analytical mindset to optimize costs and forecast property needs.
• Proficient phone etiquette to ensure positive communication with clients and tenants.
• Solid administrative skills, including proficiency in office software applications.
• Ability to negotiate effectively while maintaining positive relationships with stakeholders.
• Exceptional customer service skills with a focus on client satisfaction.
• Experience in sales or marketing within the real estate sector is a plus.
• Must have own reliable transportation as you may be going to other worksite locations as needed to complete tasks.

This role is ideal for individuals looking to grow their career in property management while contributing to a dynamic team environment focused on excellence in service delivery.

Apply today!