WHO WE ARE:

THE PROPERTY

In 1878, Thomas Dudley Wooten, one of the founders of the University of Texas, purchased the land on which Hotel Ella now sits. Wooten’s son, Goodall, moved into the home on the property in 1900 with his new wife, Ella, who oversaw its transformation into a Greek revival mansion.

The mansion underwent an extensive renovation in 2013, and now as a hotel and gathering space offers the perfect balance between modernity and a rich history rooted in the fabric of the neighborhood and the university.

Our property consists of 47 hotel rooms, three Food & Beverage outlets, an active banquet hall, an outdoor pool, and expansive outdoor gathering space.

THE COMPANY

LifeHouse is the first Silicon Valley-backed lifestyle hotel brand & management company. LifeHouse’s mission is to make travel more meaningful and more accessible.

Hotel Ella, managed by LifeHouse, is a small business with big goals. We are innovative, social, and collaborative, and the narrative we provide for our guests stems from the inclusive culture we maintain for our team members. As our generation of guests seek more meaningful experiences, our team seeks more meaningful work. We work hard to empower each team member to reach their full potential.

JOB DESCRIPTION

The Food & Beverage Manager is responsible for planning, organizing, and executing exceptional service delivery in the event venues and outlets at Hotel Ella. This team member is focused on achieving clear objectives in event client and guest satisfaction, employee retention, sales, and cost control. This position will work closely with the Director of Food and Beverage as well as Culinary leadership. This position will also work closely with the Ella Sales team and other members of the Management team to ensure that the Food & Beverage department's policies and procedures support both short- and long-term business goals.

ESSENTIAL FUNCTIONS & RESPONSIBILITIES:

• Ensure smooth execution of service in the banquet hall, restaurant, bar, and other event spaces
• Assist in development of departmental objectives, policies, procedures and strategies
• Adhere to all standards of operations, policies and procedures, manuals, training material, memos and verbal instructions
• Supervise and motivate Food and Beverage employees
• Spearhead staff training programs to ensure knowledgeable service throughout the outlets and standardize and document staff training to ensure consistency in service and product
• Through consistent supervision, hold staff accountable throughout the day for job performance
• Demonstrate a working understanding of labor cost control through effective scheduling and proactive management
• Analyze operational problems, such as wastage, and assist the F&B managers to establish procedures to alleviate these problems
• Ensure immediate response is given to outlet guest comments and concerns and apply corrective measures when necessary
• Support other Hotel management teams in resolving guest feedback regarding food and beverage experiences
• Promote and encourage guest name recognition at all times with both internal and external guests
• Ensure all employees adhere to dress code policies for their scheduled shifts
• Maintain a high level of cleanliness and awareness of safety in the work areas
• Ensure that all equipment is maintained in good, safe working condition; coordinate with the Director of Food & Beverage to arrange for equipment purchases and repairs as needed
• Assist in establishing cost improvement objectives and implementing action plans
• Follow inventory standards and procedures to uphold accurate inventory levels
• Work with F&B Management to ensure that scheduling of hours and assigned duties and responsibilities are in accordance with work requirements
• Ensure staff has a complete understanding of their job requirements and sufficient training before holding them accountable for results
• Ensure that staff operate in accordance with the Hotel’s standard operating procedures
• Hold staff accountable for their job performance through daily supervision and regular performance evaluations
• Assist Management in maintaining awareness of documentation needed and retained in employee files
• Work with F&B Management to create opportunities for ongoing education and development of team members
• Ensure open lines of communication with staff, all departments and upper management at all times via email, slack, log books, meetings, etc. to ensure all needs of the hotel and restaurants are met
• Participate in relevant meetings as instructed
• Assist in the development and implementation of special projects as assigned

WORKING CONDITIONS:

• The noise level in the work environment is usually moderate.
• The person having this responsibility may have to lift up to fifty (50) pounds daily, anything over fifty (50) pounds is considered a two (2) person lift.
• The person having this position may have to sit, stand and/or walk, push, kneel, bend, balance, squat, reach and stretch for eight (8) hours per day.
• The work environment characteristics described herein are representative of those an employee typically encounters while performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

*Based upon fluctuating demands of the operation and to exceed guest expectations, it may be necessary to perform a multitude of different functions not specifically related to this position. This person may be expected to perform other tasks and duties as needed or as directed. Employee responsibilities and job descriptions are subject to review and revision. Additional specific job related duties may be assigned separately.

WHO YOU ARE

QUALIFICATIONS

• Bachelor’s degree from an accredited four-year college or university; or an equivalent combination of education and experience preferred
• 3+ years related experience in the restaurant and hospitality industry
• A proven track record of creating profitable, operational, and innovative food and beverage solutions
• Ability to work flexible hours with a schedule that includes weekends

COMPETENCIES

• Must be able to speak, read, write and understand the primary language(s) of the workplace
• Ability to write routine reports and correspondence and prepare accurate proposals
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
• Ability to navigate and operate computer systems, point of sale systems (POS) and software applications
• Ability to apply concepts of math including addition, subtraction, multiplication and division
• Proficiency in Google Applications including Google Docs, Google Sheets and Google Calendar
• Ability to develop and maintain professional relationships and speak effectively before guests and groups of co-workers
• Ability to lead and develop your team and create a holistic sense of mission
• Effective time management and organizational skills; ability to prioritize and organize work assignments and follow through as necessary to receive expected results
• Strong attention to detail and ability to function under substantial time pressure
• Solutions-oriented mindset and the confidence to make fast-paced decisions
• A strong work ethic and the ability to work both autonomously and in an intimate team setting

Job Type: Full-timePay: $55,000.00 - $61,168.00 per yearBenefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Experience level:

• 3 years

Restaurant type:

• Bar
• Fine dining restaurant

Shift:

• 10 hour shift
• Evening shift
• Morning shift

Weekly day range:

• Every weekend
• Monday to Friday

Ability to Relocate:

• Austin, TX 78705: Relocate before starting work (Required)

Work Location: In person

Job Type: Full-time

Pay: $55,000.00 - $60,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 10 hour shift
• Evening shift
• Morning shift

Ability to Relocate: