Field Service Technician

job
  • Home Depot
Job Summary
Location
Fontana ,CA 92331
Job Type
Contract
Visa
Any Valid Visa
Salary
PayRate
Qualification
BCA
Experience
2Years - 10Years
Posted
19 Dec 2024
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Job Description

Candidates must reside within a 20-mile radius of Fontana, CAnnSchedule: Tuesday - Saturday; 7:00am - 3:30 pmnnPo sition Purpose:nnThe Field Service Technician is a skilled technician, adept at performing a full range of equipment repairs and maintaining a variety of industrial equipment found within Home Depot and external customers' retail locations and manufacturing facilities. Examples of equipment that they service may include, but is not limited to, paint shakers, carpet carousels, checkout stands, blind cutting machines, shopping carts, lifts, and more. This technician generally conducts maintenance and repairs in various locations within a reasonable radius of their home.nnA Field Service Technician is also referred to as a Field Service Professional (FSP).nnIncludes Field Service Professional, Hybrid position (same HRIS Job Code) Basic and Complex repairs; combines MSP & FSP.nnKey Responsibilities:nn30% Administrative and Communication - Utilize company technology platform to document all work performed on equipment, including labor and parts Accurately maintain, report and store parts inventory Complete and organize tech stock replenishment into company vehicle Proactively communicate with business partners and leaders regarding customer needs, parts and servicing of equipment to provide excellent customer service Effectively communicate with customers regarding service requested and provided.nn10% Compliance and Safety - Perform all work and assignments in accordance with proper safety practices Adhere to all THD and Safety rules and regulations Use sound judgment to address and eliminate safety related issues. Comply with company safety, driving and vehicle standards Complete pre and post vehicle inspectionsnn60% Repair and Maintenance - Diagnose, repair and perform preventive maintenance on industrial equipment both mechanically and electrically Perform proper inspections and testing of customer equipment aligned with preventive maintenance Be available and accessible by phone and tablet during work schedule in order to provide excellent customer service Perform other responsibilities and duties as requirednnDirect Manager/Direct Reports:nnThis Position typically reports to Region Equipment Services ManagernnThis Position has 0 Direct ReportsnnTravel Requirements:nnTypically requires overnight travel less than 10% of the time.nnPhysical Requirements:nnRequires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.nnWorking Conditions:nnTypically located in a comfortable indoor area. There may be regular exposure to mild physical discomfort from factors such as dust, fumes or odors, temperature extremes, loud noise, strong drafts, or bright lights.nnWorking conditions are indoors and outdoors including exposure to extreme temperatures, working around fumes, oils and chemicals. Exposure to loud noises, tools and equipment. Periods of prolonged standing or walking.nnDaily driving in local market/territory.nnLimited overnight travel in select markets.nnMinimum Qualifications:nnMust be eighteen years of age or older.nnMust be legally permitted to work in the United States.nnMust have valid Drivers' License for your employment statennAt least 1 year of experience troubleshooting and repairing equipment and conducting preventive maintenance on industrial and commercial equipmentnnAbility to read and interpret mechanical, hydraulic, pneumatic, or electrical schematicsnnVersatile equipment maintenance repair skill setnnAbility to adhere to OSHA regulations including, but not limited to fall protection, lock-out tag-out proceduresnnMust reside within 15-20 miles of the target citynnDemonstrated ability to collaborate and work effectively with cross-functional teamsnnGood written and verbal communications skillsnnBe a self-starter and have the ability to work independently driving customer satisfaction with a passion for equipment maintenancennAbility to consistently and accurately document work performednnPreferred Qualifications:nnWorking knowledge of Microsoft Office SuitennDemonstrated ability to collaborate and work effectively with cross-functional teamsnnAbility to convey complex or technical ideas and processes in easy-to-understand terms to diverse audiencesnnAbility to negotiate, handle complaints, settle disputes, and resolve grievances with both internal and external customersnnExcellent written and verbal communication skillsnn3 years of relevant work experience repairing and maintaining equipmentnnWorking knowledge of Microsoft Office SuitennHave standard tools used in the craft.nnWorking knowledge of handheld technology (smartphone, laptop, tablet)nnAbility to sit, stand and drive for extended periods of time. Lift 80 lbs. Climb 15+ ftnnSpecific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focusnnMinimum Education:nnThe knowledge, skills and abilities typically acquired through the completion of a high school diploma and/or GED.nnPreferred Education:nnNo additional educationnnMinimum Years of Work Experience:nn1nnPreferred Years of Work Experience:nnNo additional years of experiencennMinimum Leadership Experience:nnNonennPreferred Leadership Experience:nnNonennCertifications:nnNonennCompetencies:nnAction OrientednnBeing ResilientnnManages AmbiguitynnNimble LearningnnCollaboratesnnPlans and AlignsnnSituational AdaptabilitynnBalances StakeholdersnnBuilds NetworksnnCommunicates EffectivelynnCustomer FocusnnInterpersonal SavvynnManages ConflictnnResourcefulnessnnWe are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. - $30.00 - $34.50