At CompucomStaffing ( , you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.nnWe are currently seeking a qualified Level 2 Field Service Technician for an onsite position in Middleburg, VA. This Technician will be responsible for managing a designated territory, focusing on troubleshooting, installing, and replacing hardware and network devices. This role involves managing an incident queue, directly interacting with customers, ensuring service level agreements (SLAs) are met, and maintaining proper inventory levels by replenishing stock as necessary.nnSkills and Qualifications:nnMinimum 2 to 3+ years of experience in break-fix operations, ideally within the banking or finance industrynnCompTIA A+ certification requirednnAssociate's (or equivalent) degree in Computer Science or Information Technology from a technical school or equivalent work experiencennExperienced with MS OfficennAble to communicate effectively both written and verbally, with customers, peers, Team Lead, and / or Service Delivery ManagernnWorking knowledge of Windows operating systems, networks, and tools is requirednnWorking knowledge of typical banking equipmentnnAbility to coordinate and prioritize multiple tasks simultaneously while maintaining attention to detail, quality, and SLAnnDemonstrated capability to achieve results in a fast-paced, client-driven environmentnnSound understanding of customer support, operations, and processesnnMin 1 OEM Desk / Notebook knowledgennDell Enterprise knowledgennClient Printer Basics + Printers knowledgennLexmark Printer Basics + Printers knowledgennWe offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.nnW2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. CompucomStaffing ( ™ Supports Equal Employment Opportunity CompucomStaffing ( ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .nnCompuCom is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, genetic information, sexual orientation, gender identity or expression, or any other status protected by law.