JIS Support Tech/Field PC Technician
Shift: 8-hour shifts (5 days a week), 11:30 AM - 8:00 PM, varied shifts throughout the week
Contract Duration: ASAP - 13 weeks, with the possibility of extension
Pay Rate: $30.00 per hour, no flexibility
Reporting Structure: Full onsite role with the requirement to drive to different hospital/clinic sites across the county based on current project needs. Usually stationed at one location per shift.
Job Description:
We are seeking an experienced IS Support Technician to join our team. The ideal candidate will have 1 to 2 years of experience in installation and configuration of Windows 7 and Windows 10, along with hardware refresh experience. The role requires outstanding customer service skills, a solid understanding of PXE Boot, desktop troubleshooting, and experience configuring printers and peripheral devices such as scanners, credit card readers, and signature pads. A basic understanding of networking, telecom, and SCCM is a significant plus.
Key Responsibilities:
- Install and configure Windows 7 & Windows 10 operating systems.
- Perform hardware refresh tasks, ensuring minimal disruption to end users.
- Troubleshoot desktop issues and resolve them promptly.
- Configure printers and various peripheral devices including scanners, credit card readers, and signature pads.
- Utilize PXE Boot for system imaging and deployment.
- Provide exceptional customer service to internal clients, ensuring their technical needs are met efficiently.
- Drive to different hospital/clinic sites throughout the county as needed.
Top 3 Required Skills:
- SCCM (System Center Configuration Manager)
- Windows Refresh Experience
- Strong Customer Service Skills
Desired Skills:
- Experience in a healthcare environment.
- Flexibility and adaptability in scheduling and location.
Contract Type and Duration: This is a temporary role, budgeted for 13 weeks with the potential for extension based on performance. The position is a backfill for a previous technician who was with the team for 2 years, and there may be opportunities for permanent employment towards the end of the year.
Additional Information:
- This organization is known for its strong company culture and is a desirable place to work. While the job description mentions 1-2 years of experience, the hiring team prefers candidates with more extensive experience who can work independently.
- Candidates should be responsible, compassionate, and able to communicate effectively with medical professionals. A can-do attitude and problem-solving skills are highly valued.
- The shift for this role is 11:30 AM - 8:00 PM, including one weekend day. Candidates should be prepared for a two-week onboarding process that includes TB tests, vaccinations, and paperwork.
Why Join Us? This is an excellent opportunity to work with a reputable healthcare provider, with the potential for long-term employment and career growth within the organization.