Before jumping in on all the information about the role and what you can bring to the table, let us introduce ourselves real quick.

About us

We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Customer Experience and Marketing-offers marketers a single platform to deliver unique experiences per person, drive profitable growth, and unleash peak productivity and efficiency. Our platform connects data across channels, predicts future behavior with AI, and individualizes experiences from a single platform.

We have just celebrated our $500M Series E funding round, led by General Atlantic. Before this, we've unlocked unicorn status following our Series D round. We are backed by top-notch investors, including Sequoia Capital, QIA, Riverwood, and Endeavor Catalyst, and trusted by 1200+ brands from high-growth startups to the most prestigious Fortune 500 companies such as Samsung, Coca-Cola, Nike, L'Oreal, Singapore Airlines, Virgin, Nestle, Nissan, Lenovo, Puma, IKEA, Allianz, Dominos, Avon, CNN, and the list goes on.

Having unlocked unicorn status, Insider was congratulated for becoming one of the only woman-founded, women-led B2B SaaS unicorns in the world, to achieve $200M in CARR (Committed Annual Recurring Revenue). Insider was named a leader in The Forrester Wave for Cross-Channel Campaign Management 2021, and Leader in the IDC MarketScape: Worldwide Omnichannel Marketing Platforms for B2C Enterprises 2023 Assessment. The company has been recognized in The Top 1% of all software companies worldwide in G2's 2024 Software Awards, and named in The Top 10 Best Software Products with the most #1 rankings alongside other software legends like Google, Zoom, and Monday.com. According to G2's Spring'24 reports. Insider is also the #1 G2 Leader in 6+ categories, including Customer Data Platforms (CDP), Personalization Engines, Personalization Software, Mobile Marketing, Customer Journey Analytics, and e-commerce Personalization.

When our team founded Insider, they not only sought to create a product company but also to build the most socially progressive technology community in the world. Through our corporate social responsibility initiatives like 100Projects SheCodes, SheLeads, and SheMarkables, our community has committed to scaling its impact into our communities across 27+ countries, spearheading transformative projects in areas such as health, education, farming, animal rights, and increasing the proportional representation of women in STEM careers.

Behind all these achievements, there is an exceptionally talented and passionate team across 27+ countries that moves fast and agile, creates cutting-edge products, and focuses on making an impact. If you want to join us on this journey, just keep reading.

Job Description

• Attract, hire, enable, coach, and lead sales talent; create and foster a performance-driven culture where each sales representative is consistently driven to be a top performer
• Establish weekly, monthly, and/or quarterly sales targets and goals for the inside sales team including daily sales plans
• Build, proactively manage and reliably convert the sales pipeline; set clear direction and ensure the team is pursuing the right opportunities
• Support and lead the sales development activities for the Latam region
• Utilize and track sales KPIs to hold the team accountable for performance
• Partner with marketing to execute effective demand-generation and call-to-action campaigns
• Work with internal team to ensure proper onboarding and training for all employees on the team
• Organize and run weekly/monthly training sessions with the team to ensure continuous learning sessions for the team
• Be a point of reference and escalation for the Inside Sales team and interface with Account Executive's to ensure qualification criteria are met

What we expect from you:

• Bachelor's degree in marketing, business administration, business management, or related field.
• Minimum 5 years of experience in leading a team of Sales Development Representatives.
• Understanding the sales process and a successful experience in cold lead generation, preferably in SaaS, and MarTech.
• Excellent leadership skills.
• Superior project and time management skills. And a keen eye for detail!
• Passion for testing, measuring, and improving outreach and follow-up effectiveness
• The ability and flexibility to work in a fast-paced startup environment, as well as high emotional intelligence

Hold on! Life's a two-way road! Here's what you'll enjoy while spending time with us (perks, anyone?)

• We offer many hard and soft skills training to help you improve and challenge yourself thanks to our Learning & Development team.
• You'll have access to 16,000+ online courses taught by real-world professionals on the LinkedIn Learning platform to satisfy your hunger for knowledge.
• You'll have space to share your skills through training sessions and workshops if you wish. Sharing is caring!
• We'll provide you with a paid Spotify account subscription, so you can cozy up in your headsets cocoon whenever you want.
• You'll have a chance to work in an international, diverse, and inclusive environment
• You'll be part of an industry that's shaping the future of customer experiences. Still not sure? Just ask Google.
• You'll be part of one of the most caring communities out there.

WHAT IS IT LIKE TO WORK AT INSIDER?

Challenging. Rewarding. Exciting. Fast-paced. Intense.

We work together as a family to build this company. Everyone is expected to act as an owner and to grow fast. We are a small and fast-growing team from across the world and keep flat hierarchies for maximum impact. We are energized by broadening our scope of responsibility & horizon, are curious, and love stepping outside of our comfort zone because we know that this is how we will learn the fastest. We know that hard work beats talent - an Insider combines both. We help each other, teach each other, and learn from each other. We believe that world-class performance is a byproduct of an empowered, well-trained, and happy team. We think positively and have a solution-oriented mindset - a problem is an opportunity to be explored. Reach out if you find yourself in this culture regardless of whether there is a relevant job posting right now - if there is a fit we want to get to know you. Be part of the journey!

We provide equal opportunity in a zero-discrimination workplace and not just welcome but also embrace everyone without regard to sex, race, color, nationality, religion, gender identity, sexual orientation, disability status, citizenship, or marital status.

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