Job Description

We are seeking a highly skilled Program Manager to lead and oversee complex IT programs onsite at Brooke Army Medical Center (BAMC). In this role, you will manage the activities of a large, multi-disciplinary IT support team, ensuring the seamless execution of program plans and the achievement of organizational objectives. You will develop and implement comprehensive IT strategies, address operational challenges, and collaborate with internal and external stakeholders to ensure program success. This position requires exceptional leadership, organizational, and problem-solving skills to manage diverse personnel and resolve program-related issues effectively.

This role is 100% onsite.

Responsibilities:

• Plan and lead major IT assignments and projects, applying extensive knowledge to critical tasks and initiatives.
• Evaluate performance results, identify areas for improvement, and recommend changes to support short-term project growth and success.
• Serve as a programmatic expert, ensuring successful execution across multiple project assignments.
• Act as a liaison between technical teams and business stakeholders.
• Develop and execute comprehensive project plans, assessing business implications and ensuring all stages meet established standards, deadlines, and cost targets.
• Oversee and manage large, multi-disciplinary IT support teams to deliver high-quality outcomes effectively and efficiently.
• Design and implement complex IT program plans that address operational needs, resource allocation, and organizational requirements.
• Investigate and resolve issues, facilitate collaboration with functional support groups, and manage external partnerships.
• Prepare capital and operating requests.
• Manage subcontractor staff.
• Organize and direct multi-disciplinary teams to achieve project milestones and deliverables.
• Address complaints and resolve challenges, maintaining alignment with organizational standards and stakeholder expectations.
• Deliver cradle-to-grave project management services, including coordination, monitoring, reporting, and final project closeout.
• Provide technical assessments and recommendations for current and future software and hardware requirements.
• Develop, update, and track IT contracts, budgets, funding, and procurement activities using business management tools.
• Manage departmental projects spanning IT facilities, telecommunications, end-user devices, hardware/software systems, cybersecurity, networking, and infrastructure.
• Coordinate and assign project tasks, ensuring alignment with Site Manager directives and project objectives.
• Monitor progress and risks, documenting and implementing mitigation strategies.
• Prepare and participate in stakeholder meetings, presenting progress, updates, and performance outcomes.

Qualifications

Required

• Master's degree or equivalent.
• Project Management Institute (PMI) Project Management Professional (PMP) or equivalent
• ITIL 4 Foundation.
• Ten (10) years of progressive experience demonstrating the required proficiency.
• 12 months experience in utilizing SharePoint as a Project Management Information System (PMIS) or like system, to monitor and track project status.
• Ability to work onsite

Preferred

• Previous Federal Consulting Experience

#LI-Onsite

About Us

Perks of working at NetImpact Strategies

• Your health comes first - we offer comprehensive medical, dental, & vision insurance that starts the first of the month after you join the team
• Invest in your future - 401(k) Plan - Immediately vested employer contributions; no matching required
• Work hard, play hard - we offer a generous Paid Time Off (PTO) policy and observe ALL ten (10) federal holidays
• Pawsitively pawesome - Pet Insurance (because our little critters are part of our families, too!)
• Invest in your education - Tuition reimbursement, internal training programs, & company-sponsored industry certifications
• Be part of a dynamic and collaborative work environment recently ranked by The Washington Post as a Top Work Place in 2019, 2021,2022, & 2023!
• Have fun and celebrate and give back - Team building activities, community volunteering, quarterly HQ days, & an offsite annual awards banquet

ABOUT US

NetImpact Strategies Inc. (NetImpact) has been a Trusted Advisor driving impact through digital transformation for the Federal Government for over a decade. We solve complex problems with innovation and agility to create meaningful, transformative, and enduring change. As Trusted Advisors, NetImpact professionals partner with customer agencies to deliver solutions that empower them to not only meet their missions but also realize their strategic vision through agile, outcome-focused solutions addressing both strategic and tactical requirements. We design and implement comprehensive, tailored solutions that are both mindful of the client's culture and organizational dynamics. NetImpact's core values and commitment to a customer and results-oriented delivery approach has propelled our growth and enabled us to deliver impactful value across Strategic Consulting, Process Automation, Cloud, DevSecOps, Data and Analytics, and Cyber Security for the Federal Government.

ACCESSIBILITY NOTE

NetImpact Strategies is committed to complying with all applicable provisions of the Americans with Disabilities Act, as amended ("ADA"), and applicable state and local laws. It is NetImpact's policy not to discriminate against any qualified person or applicant with regard to any terms or conditions of employment on the basis of such individual's disability. Consistent with this policy of non-discrimination, NetImpact will provide reasonable accommodations to an individual with a disability, as defined in the ADA or applicable law, who has made NetImpact aware of his/her disability, unless doing so would cause undue hardship to NetImpact. If you are an applicant and need reasonable accommodation when applying for job opportunities within NetImpact, or request reasonable accommodation to utilize NetImpact's online employment application, please contact [redacted].

EQUAL OPPORTUNITY EMPLOYER

NetImpact is committed to the development of a creative, diverse, and inclusive work environment. In order to provide equal employment and advancement opportunities to all individuals, employment decisions at NetImpact will be based on merit, qualifications, and abilities. NetImpact does not discriminate against any person because of race, color, creed, religion, sex (including gender identity, sexual orientation, and pregnancy), marital status, national origin, disability, age, veteran status, genetic information or any other characteristic protected by federal, state, and local laws (referred to as "protected status").