Kingspan Insulated Panels North America, a division of the Kingspan Group plc headquartered in Ireland, is a global and trusted leader in the design, manufacturing, and supply of high-performance sustainable building products and solutions for the construction industry. As the most energy-efficient, cost-effective building envelope solutions, insulated metal panels are at the forefront of sustainability. We serve the architectural, commercial/industrial, cold storage and food processing markets, and are committed to delivering the most advanced building products on the market.

Learn about our Planet Passionate initiatives: https://www.youtube.com/watch?v=EEeIS55WMOk

At Kingspan, our future success is based on the quality of our people, who's expertise and motivation have helped ensure that we remain at the forefront of the construction materials manufacturing industry. In joining Kingspan you become an important part of a growing organization with a reputation for innovative design and use of technology, technical expertise, product quality, service excellence, and dedication to sustainability.

Ready to be part of our team?

We are looking for a Director, Technical Services for our Deland, FL office!

Summary: This position is to direct and focus Kingspan's approach on our Engineering and Technical services offered to our customer base. The objective is to optimize the processes, technology, quality, and service levels of our technical service and warranty outputs to an industry leading position in North America. The role requires leading and executing the vision and strategic plan to grow and elevate the technical departments across North America ensuring that company policies and guidelines are met.
Essential Duties:

• Communicate directly with Architects, Specifiers, General Contractors, Installation Contractors, and Project Owners regarding implementation of Kingspan products.
• Communicate with Sales, Marketing, and Operations departments regarding technical product and application information.
• Manage a team of technical service professionals and ensure the most current and accurate building codes and approvals are maintained.
• Prepare and present technical presentations/reports for the management team and customers as requested.
• Assist with Field Services in building diagnostics and warranties.
• Manage and support engineering analysis of panels including structural (wind load, seismic, anchoring, deflections, etc.), environmental (thermal, moisture, etc.), and other application requirements.
• Identify areas of opportunity for testing of existing product lines.
• Work closely with R&D and Compliance departments with product development, testing, and certification requirements.
• Manage and support construction detail development when requested.
• Manage and maintain standard and special product warranties and the process.
• Update and maintain product specifications as necessary.
• Perform other duties as assigned.

Additional Compliance Responsibilities:

• Follow the Group Code of Conduct and Group Compliance.
• Group Compliance Manual:
  • 2 Senior Management
  • 4 All personnel

Education/Experience:

• Bachelor's in engineering and minimum 10 years' experience in building envelope design or support.
• Familiarity with Architectural and Structural drawings and specifications.
• Familiarity with building codes and standards.
• Ability to understand and communicate building science principles.

Computer Skills:

• Must be highly proficient in all Microsoft Office applications (Word, Excel, PowerPoint) and Outlook.

Other Skills and Requirements:

• Be self-motivated and capable of handling multiple projects.
• High level of interpersonal skills to handle sensitive and confidential situations and documentation.
• Excellent spelling, grammar, and written communication skills.
• Excellent telephone and oral communication skills.
• Ability to maintain a high level of confidentiality.

Physical Demands:

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Exert up to 20 lbs. of force occasionally, and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to lift, carry, push, pull, or otherwise move objects, including the human body. Involves sitting most of the time but may involve walking or standing for brief periods.
• Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

We offer a comprehensive benefits package including 401k with company match, Medical, Dental, Vision, Identity Theft Protection, Critical Illness, Accident, Hospital Indemnity, Pregnancy and Parental Leave, Fitness Reimbursement, Educational Assistance, Life, AD&D, Short- and Long-Term Disability, and Life Assistance Program.

**Kingspan is an Equal Opportunity Employer**