Why work at OpTech? OpTech is a woman-owned company that values your ideas, encourages your growth, and always has your back. When you work at OpTech, not only do you get health and dental benefits on the first day of employment, but you also have training opportunities, flexible/remote work options, growth opportunities, 401K and competitive pay. Apply today! OpTech is an EOE, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. https://www.optechus.com/eeo_self_identification/

RESPONSIBILITIES:

• For the assigned functional area:
• Coordinates with the Director, Revenue Cycle Transition, as well as various leaders, and outsource vendor leaders, to monitor performance and ensure performance meets or exceeds baseline levels
• Assists the Director, Revenue Cycle Transition in the development and execution of transition playbook projects and coordinates with our client's leaders to execute on strategic priorities during the transition
• Brings to bear subject matter expertise to set priorities, identify gaps, and ensure a smooth transition Day 1 and beyond
• Identifies and resolves operational gaps or barriers post Day 1
• Assist the Director, Revenue Cycle Transition, and our client's leaders to identify and achieve synergies pre-Epic conversion
• Coordinate with our client's leaders to identify pre-Epic integration opportunities and assist with the development of an integration plan
• Coordinates with our client and external resources to lead Epic conversion planning, testing, and implementation
• Collaborate with subject matter specialists, functional leads, and other internal and external resources supporting the transition.
• Coordinates with our client's leaders to develop long term integration and resourcing plans
• Leads multiple complex projects and programs through entire life cycle, including complex cross-functional projects
• Establishes trusted partnerships through credibility, reliability, and clear communication to promote current and future collaboration, issue resolution, synergy realization and innovation.
• Collaborates effectively with multiple levels in the organization and with external parties on a routine basis
• Functional areas supported (to be assigned one area):
• Patient access: registration, pre-registration, insurance verification, prior authorization
• Mid-cycle: coding, clinical documentation improvement, HCC, HIM, utilization review, payer audit
• CBO: insurance follow-up, denials management, patient pay, payment applications
• Revenue Integrity

Skills:
Must meet or exceed core customer service responsibilities, standards and behaviors as outlined in the Customer Service Policy and summarized below:

• Communication
• Ownership
• Understanding
• Motivation
• Sensitivity
• Excellence
• Teamwork
• Respect

Must practice the customer skills as provided through on-going training and in-services.
Must possess the following personal qualities:

• Be Self Directed
• Thrive in a fast paced, dynamic working environment
• Be flexible and committed to the team concept
• Demonstrate teamwork, initiative and willingness to learn
• Be open to new learning experiences
• Be a problem solver
• Accepts and respects diversity without judgment
• Demonstrates customer service values

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor's degree is required
• 5 years' leadership or project management experience required
• Three years of healthcare revenue cycle experience required
• Three to five years' experience managing and deploying cross-functional projects preferred
• Ability to manage, simultaneous assignments with potentially conflicting priorities and deadlines.
• Ability to be flexible and adaptable while still meeting goals and due dates.

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