As an Executive Director, you're the leader and face of the branch, spearheading sales, business development, and networking efforts. You'll also onboard new Clients, providing outstanding customer service and careful documentation.
- Build a vibrant network of referral partnerships and intake pipeline
- Spearhead the ongoing growth, expansion, and development of the branch
- Provider leadership, training, support and accountability to branch staff
- Meet budgeted operational service goals for efficiency and market growth
- Improve revenue goals with outreach to the community - including business to business sales, events, professional groups, and involvement in the local market
- Analyze operational trends and reports within and with competitors
- Oversee the branch operations
- Maintain a business development and public relations database of phone calls, walk-ins, referral sources, and inquiries, obtaining personal, clinical, and financial information necessary for intaking new Clients
- Hold direct reports on your team accountable for their KPIs and areas of responsibility
- Provide careful coordination of Client case management needs with team of providers
- Develop and update comprehensive and customized Service Plans for each Client
Requirements- Exceptional sales, relationship management, customer service, and business development skills
- A desire to be out in the community networking and building referral pipelines
BenefitsWhen working in a role with Caring for Family of Companies, you're responsible for upholding and supporting our mission. As such, it is our responsibility to support you with the following benefits:
- Quarterly Performance-Based Bonuses
- Paid Vacation and Sick Leave
- Bonus Personal Celebration Day
- Paid Holidays
- Health Insurance: Up to 100% Company contribution to Plan Premium for Employee, plus additional contribution for Dependents as needed
- Dental and Vision Insurance
- 401K Retirement Investment Program with Employer Match
- No Cost Telehealth appointments for you and your household to obtain healthcare on your schedule
- No Cost Employee Assistance Program - including free mental health counseling sessions, financial coaching, provider referrals, and childcare resources - available 24/7
- Need-Based Caring Forward Contribution Funds - help when you need it most
- Pet Insurance - peace of mind that your pets will have the care they need
- Ongoing career enrichment, educational opportunities, and leadership coaching
- No Cost comprehensive training and orientation lunch on us!
- A Family-First, Family-Focused Culture - and a Supportive Team to Work Alongside!